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Business Support Service Helpdesk Analyst(Japanese\Korean\Cantonese\English)

Job Location: Dalian

Regional Description: China

Job Number: 00209779

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- Job description

Join Accenture and help transform leading organizations and communities around the world.  The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance.  Choose Accenture, and make delivering innovative work part of your extraordinary career.
 
People in our Client Delivery & Operations career track drive delivery and capability excellence through the design, development and/or delivery of a solution, service, capability or offering. They grow into delivery-focused roles, and can progress within their current role, laterally or upward.
 
Business Process Delivery professionals execute repeatable core business processes and/or technical transactions with a focus on efficiency, first-time quality and overall continuous process improvement.

Professional Skill Requirements

• Proven ability to work independently and as a team member
• Ability to be flexible and work analytically in a problem-solving environment
• Excellent communication (written and oral) and interpersonal skills
• Strong supervisory, coaching and project management skills
• Must display professionalism and confidence
• Excellent customer service skills
• Proven global expertise and perspective; executive level presence and influence
• Strong organizational, multi-tasking, and time-management skills
• Excellent negotiation, influence, mediation and conflict management skills
• Excellent business acumen and industry acumen

 

Our people are our most important asset and as such we are continuously expanding our capability programs to provide you with opportunities to build and extend your professional, technical/functional and management skills. Continuous learning takes place through a broad variety of opportunities and type of work.  Access to the latest technological innovations and Accenture's knowledge and expertise constitute a superb platform for your professional development.  Your learning program will be determined by the requirements of your specific role but will usually involve specialized skills as well as personal and leadership development. You will work with your supervisor to determine what skills you need and how to build them.

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