#ACN GN Industry Retail Digital Consultant
About the Role
Join Accenture's Global Network Retail team and work at the intersection of strategy and execution for leading global retailers. As a Consultant, you will drive digital transformation programs spanning e-commerce, loyalty, and customer analytics — partnering with clients from diagnosis through delivery. This role is for someone who is as comfortable in a client boardroom as in a workstream deep-dive: sharp on strategy, hands-on in execution, and compelling in every communication.
What You'll Do
- Lead and contribute to client engagements focused on retail digital transformation, covering e-commerce platforms, loyalty programs, and customer/marketing analytics
- Develop business cases, design operating models, and establish transformation governance frameworks
- Conduct diagnostic assessments, stakeholder workshops, and benchmarking exercises to shape prioritized digital roadmaps
- Support platform discovery and implementation across tools such as Adobe Experience Cloud, CDPs, CMS, PIM, POS, or DAM solutions
- Drive end-to-end requirements gathering, functional design, and solution validation in close collaboration with client IT, marketing, and operations teams
- Contribute to marketing analytics workstreams by helping clients structure segmentation approaches, prioritize personalization initiatives, and establish ROI measurement frameworks tied to business outcomes.
- Develop high-quality client-facing deliverables — structured PowerPoint presentations and Excel models that are clear, rigorous, and board-ready
- Contribute to business development through RFP responses, POVs, and thought leadership
- Mentor junior team members and support capability-building within the retail digital practice
What We're Looking For
Must Have
- 3-6 years of experience in management consulting or a strategy/digital transformation role within retail or consumer
- Strong grasp of retail digital trends: omnichannel commerce, loyalty ecosystems, and personalized marketing
- Proven ability to apply consulting frameworks — business cases, value trees, transformation roadmaps — to real client problems
- Hands-on experience with at least one digital platform implementation (e-commerce, CRM, loyalty, or analytics)
- Excellent communication skills: able to synthesize complex ideas clearly and present confidently to senior client stakeholders
- Advanced proficiency in PowerPoint and Excel — you build the decks and models yourself, and they show it
Good to Have
- Exposure to retail media networks, data monetization, or GenAI applications in customer engagement
- Experience with agile delivery, program management, or design thinking facilitation
Bengaluru
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