AIOps is the application of analytic capabilities (e.g., Machine Learning, Artificial Intelligence, Natural Language Processing) on IT operations data sources to automatically solve specific operational challenges, often describing, diagnosing or recommending a course of action to allow IT to be more proactive.
Many companies are investing in AIOps capabilities in order to keep up with the rate of technology change and remain competitive in an ever-shifting market where service complexity continues to increase, and customer expectations continue to rise.
The AIOps approach is different from a traditional approach and requires a robust engine to deliver sustainable business outcomes. In a cloud-based world, AIOps delivers faster, more accurate visibility and control.
A well-executed AIOps strategy can help unlock the value of cloud IT transformation, as well as align and drive towards cognitive patterns that deliver high-performance business outcomes through agility and speed to innovation.