ServiceNow Solution Architect
Key Responsibilities
• Enhance systems and platform capabilities to meet evolving business and operational requirements
• Define, review, and govern technical designs with focus on integration, performance, quality, security, and scalability
• Collaborate with cloud and infrastructure operations teams to manage capacity planning and platform resilience
• Ensure applications and infrastructure meet defined service level agreements (SLAs)
• Track, analyze, and act on key performance indicators related to application and infrastructure performance
• Provide technical leadership, mentorship, and guidance to multiple delivery teams
• Contribute to strategic decision‑making and solution direction across programs and stakeholders
• Master proficiency in Packaged Application Integration
• Bachelor’s degree in a relevant field of study (e.g., Computer Science, Engineering, Information Systems, or equivalent)
• Proven experience leading and managing multiple technical teams in complex environments
• Strong understanding of enterprise‑scale system performance, reliability, and scalability
• Experience working collaboratively across business, technology, and operations stakeholders
Singapore
Equal Employment Opportunity Statement
We are looking for people with their own life story and out-of-the-ordinary resume. Individual, not just like the rest. Different rather than conventional. Diversity is our strength and an essential element of Accenture’s corporate culture. We want an inclusive and open working environment in which everyone can be their natural selves. Everyone is welcome to apply to Accenture, regardless of origin, creed, disability, age, nationality, marital status, partnership status, sexual orientation, gender or other legally protected reasons.
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
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