Group Chief Executive – Financial Services*
Richard Lumb is group chief executive of Accenture’s Financial Services operating group, which serves clients in the banking, capital markets and insurance industries. He is responsible for all services to clients in these industries and for the growth, strategy and financial performance of the group.
Richard also oversees the growth and strategy of Accenture Consulting, whose more-than 40,000 consultants serve clients across 40 industries. He represents Accenture Consulting and the firm’s five operating groups on Accenture's Global Operating Committee and he is a member of the company’s Global Management Committee.
In his 34 years with Accenture, Richard has helped transform some of the world’s leading financial institutions with innovative strategies, business models and change programs. He is a proponent of closer collaboration between traditional players and emerging Fintech companies, and he oversees Accenture’s FinTech Innovation Lab in New York, London and Hong Kong.
He has written for and commented in leading publications, including The Wall Street Journal, The New York Times, Financial Times, Harvard Business Review, Fortune, Forbes, BusinessWeek, Frankfurter Allgemeine Zeitung, Le Monde, Nikkei, South China Morning Post and others.
Richard is the co-author of “Editing the Uneditable Blockchain: Why Distributed Ledger Technology Must Adapt to an Imperfect World,” which examines the challenge of adapting “immutable” blockchain technology to laws like “the right to be forgotten” within private enterprise systems. He is also co-author of “Bridging the technology gap in financial services boardrooms,” which argues that bank boards need deeper technology insight to set successful strategies in a digital world. He was named Consulting magazine's top financial services industry consultant in 2016.
Richard is currently the chairman of Mortgage Cadence LLC (a wholly owned subsidiary of Accenture), and a non-executive director of Duck Creek Technologies and Finastra. He is a former chairman of Accenture Software. He has a degree in mechanical engineering and an master’s degree in business administration from the University of Bradford in the United Kingdom.
*On July 1, 2019, Accenture announced that Domingo Mirón will become group chief executive—Financial Services on September 1, 2019, succeeding Richard Lumb, who will retire from the company on August 31, 2019.