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Putting customer needs first in the supply chain

March 30, 2021

RESEARCH REPORT

In brief

In 2017, the World Economic Forum and Accenture reported that digital supply chain initiatives could bring up to US$70B of value to the chemical industry—and likely more by now given the pace of innovation and rapid evolution of new technologies.

Moving from insight to action

The supply chain is the backbone of customer centricity, enabling companies to deliver products and services to customers, when and where they want them.

About the research

Dr. Bernd Elser

Senior Managing Director – Global Lead for Chemicals and Natural Resources


Dr. Tobias Radel

MANAGING DIRECTOR – STRATEGY & CONSULTING, CHEMICALS


Paul Bjacek

Principal Director – Lead, North America Thought Leadership & Global Resources Research


LEAD – FUNCTION NETWORKS AND PROGRAMS

Rachael is responsible for developing the talent and offerings of function networks and programs across Accenture.

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