As the global economy struggles to get back on track, national, state and local governments are focused on growth and improving the environment for private sector innovation, investment and job creation. Licensing and regulatory agencies are under the spotlight more than ever to support economic growth by cutting red tape and becoming more business friendly.
Leading agencies are transforming their processes to create more efficient and business friendly operations that allow regulators to focus on the quality of regulatory policy instead of its administration and processing—supporting economic growth and delivering public service for the future.
Businesses generally understand the need for regulatory standards. It’s the inefficiency and confusion around compliance that compounds regulatory burden. They want licensing requirements and regulatory processes to be less heavy-handed—easier, faster, customer-focused and increasingly, like their own businesses, more digital.