Accenture surveyed over 4,000 consumers in North America (including 804 Canadian consumers) to track trends in consumer attitudes towards making payments today—and their expectations in 2020.
79 percent of mobile payments users and 53 percent of non-users would adopt mobile payments if discount pricing and coupons were offered and 73 percent would increase usage if they received reward points. Canadians would also increase the amount they use their phones to make payments for public transit (74 percent) if they received points towards free trips. Additionally, more than half of those not currently making mobile payments in Canada would make them if offered discount pricing or coupons (53 percent), or reward points (53 percent).
The evolution in ways to pay continues—with no end in sight.
Mobile payments awareness is higher than ever.
Rewards can speed mobile payments adoption.
Peer-to-peer payments are on the move.
Connected commerce is worth watching.
You may also be interested in viewing the North America findings