Chief Digital Enablement Officer
Liberty Mutual Insurance
John Heveran, Chief Digital Enablement Officer, is responsible for Liberty Mutual’s customer interaction platforms, document and content management platforms, big data platforms, and secure DevOps platforms. Together these four platform teams will align with emerging technology efforts—such as Blockchain, voice enablement, machine learning and AI—across Liberty to make the most of the teams’ collective talents and expertise. A product management function supports this group’s platforms and products to help ensure that they’re meeting customer needs. Global Digital Enablement also includes Liberty’s wholly-owned start up, Workgrid Software, which is paving the way for the company’s digital commercialization.