ACCENTURE & SAP CX

Reimagine your front office

OUR PARTNERSHIP

For the second year in a row, Accenture Interactive received the SAP Pinnacle Award for SAP Hybris – Large Enterprise.

Accenture Interactive and SAP Customer Experience provide clients with digital capabilities that deliver transformative customer experiences and build profitable, long lasting customer relationships.

SAP C/4HANA brings together customer data, machine learning and microservices technology to power real-time customer experiences across sales, service, marketing, and commerce and beyond.  Accenture Interactive has unique capabilities that help global companies implement innovative, omni-channel solutions across countries and regions while aligning to local needs.

To learn all about our front to back office capabilities, be sure to visit SAP Technology Practice Page.

30+

Year
Partnership

320

Certified
Centers

600

SAP CX
Resources

47,000+

SAP
Resources

Introducing Project Elevate!

Accenture and SAP SE announced they are co-developing and co-innovating to accelerate the development of the SAP® C/4HANA platform and build industry-specific solutions that elevate digital customer experiences. Watch this SAP SAPPHIRE video replay to learn more!

DOWNLOAD VIDEO TRANSCRIPT [PDF]

OUR OFFERINGS

Accenture Interactive's robust industry knowledge and delivery expertise across the entire SAP Customer Experience Cloud, including Commerce, Marketing, Sales, Service and Customer Data, helps us create tailored solutions to fit your unique needs.

OUR APPROACH

We work with you to help you transform your customer experience. Our end to end approach spans 5 key areas to help build a comprehensive picture of both your current and future state.

Technology and Service Review
We conduct a full audit of your existing applications, their integrations, and the business operations behind them.

Digital Growth Opportunity
We identify your digital growth opportunity, outlining the economic potential within your digital channels.

B2B Transformation Value Lab
We host an executive workshop, inviting our industry and digital SMEs to help with future planning and prioritization.

B2B Commerce Maturity Audit
Diagnose, discover, and tweak. We run a 4 to 6 week audit to identify maturity gaps and aid in customer journey planning.

Demonstrable Assets
We create demo and delivery assets showcasing the full office front to back.

WHO WE WORK WITH

Sigma Healthcare

Improving experience with new technology​

DOWNLOAD VIDEO TRANSCRIPT [PDF]

Watch video

Selex

Strength in Numbers with New e-Commerce Solution

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Industrial Gas Distributor

Breathing New Life into B2B e-Commerce

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Hemköp

Eating Market Share Through Omnichannel Grocery Retail

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SPOTLIGHT

Customer Experience Cockpit

Hear how Accenture's Internet of Things and SAP's Service cloud are powering customer experiences higher than ever.

Transform Your Business

How companies can embrace modern, integrative platforms and services to transform their business and deliver seamless, personalized customer experience.

2018 SAP Hybris POTY

Accenture Interactive has been recognized as the SAP Hybris 2018 Partner of the Year – Large Enterprises for the second consecutive year.

SAP Hybris 2017 Global Partner of the Year Award

Accenture Interactive wins SAP Hybris 2017 Global Partner of the Year Award for the fourth consecutive year

2017 SAP Pinnacle Awards

Accenture wins three SAP Pinnacle Awards for outstanding contribution to helping companies design, deploy and manage SAP-based enterprise systems

SAP Partner Excellence Awards

Accenture wins five SAP Partner Excellence Awards for outstanding contributions to driving customers’ digital transformations

Customer Experience Platform

How to evolve the B2B customer experience

Genuine Parts Company runs SAP CX

How Accenture and SAP CX bring GPC success

Reinvigorating the Customer Experience at KitchenAid

Chris Harrison, NA SAP CX Delivery Practice Lead, Accenture and Amy Kazlovskis, Global Digital E-Commerce Manager, KitchenAid discuss how SAP C4/HANA has changed the game at KitchenAid.​

WHO WE ARE

Candace Holt
NA SAP CX Alliance Lead

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Chris Harrison
NA SAP CX Delivery Practice Lead

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Kevin Doohan
NA SAP CX Executive Sponsor

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Sohel Aziz
EALA SAP CX Executive Sponsor

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Franco Leonor
Global Sales Cloud Practice Lead

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Jerome Yen
Global Sales Cloud Alliance Lead

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Lakshmi Nair
SAP C/4Hana Lead, Europe

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Marcelo Alcantara
SAP CX and Qualtrics Lead, ANZ

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WITH US

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Join the Team

Do you build amazing experiences? We’re looking for Product Designers, Customer Experience Architects, Digital Transformation Managers, Developers and more. Join us and help disrupt the business world.

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