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Application Developer (EPIC) - Grand Central/Patient Access

Quebec - Montreal Job No. r00217825 Full-time

Job Description

Job Description:

We Are:  
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities. Visit us at

In the Advanced Technology Centers, we focus on delivering tomorrow's innovations to our clients today. As part of the Accenture Technology Center, you will also have an opportunity to be part of and help develop an amazing work culture that is based on diversity and collaboration. If you are looking for a company that has their people at the center of their business priorities, Advanced Technology Center is the place to be.

You Are:  
An experienced Epic skilled and certified person in Epic Grand Central / Prelude / Patient Access.

Core Responsibilities:
Depending on the client engagement, the Epic Grand Central/Prelude / Patient Access Senior Analyst will be responsible for collaborating with Accenture team, software vendor team, and client in the following areas.

  • Document current state business workflows.
  • Assist with the analysis and design of new business workflows.
  • Identify and define detailed product requirements and use cases.
  • Provide input into high level functional specifications.
  • Work with project managers, architects, business analysts and other team members to define metrics and performance goals for the application.
  • Participate in transitioning the requirements and use cases to ensure a clear and complete understanding of the requirements.
  • Assist in translating requirements and use cases into test conditions and expected results for product, performance, and user acceptance testing.
  • Participate in quality management reviews of the design and performance of work products to ensure they fulfill the requirements.
  • Perform or advise on system configuration and integration setup and assist with testing activities.
  • Serve as an intermediary with client's Epic team and Accenture tech leads to support bilateral understanding of data structures, workflows and technology capabilities and limitations.
  • Assist in the development and documentation of data requests and source to target mapping.
  • Other duties as assigned.  This work may include implementation, optimization, upgrades, and application support.


Basic Qualifications:

Here is what you need:

  • Minimum of 1 year experience in Healthcare IT in an Epic Health Information Management (HIM) Analyst role.
  • A bachelor's degree or completion of a college program is usually required.
  • Experience and certification in Epic Grand Central and Prelude.
  • English is required for this position as this role will regularly interact with English- speaking stakeholders across Canada. Due to the significant high volume of interactions with these English-speaking stakeholders, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement.

Preferred Qualifications:

Bonus points if you have:

  • Minimum Experience in at least 1 full upgrade of Epic.
  • Experience in RTE (Real-Time Eligibility), Claims or Workqueues.


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