Job Description

We Are:

Accenture Interactive—a new breed of agency that’s all about the Experience. For us, customer experience is not an add-on; it’s foundational to who we are and how we empower our clients. As the world’s largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people’s lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world’s greatest experiences. Visit us here to learn more about what makes us the Experience Agency.

Digital Products creates value for our clients, their employees, and their customers. We design and build software that changes the way people work and live. Our team collaborates across studio locations in Boston, Chicago, Houston, New York, and Seattle with 300+ employees across the US and Canada. With expertise in product strategy, project management, QA, design thinking, user-experience design/research, and impeccable development for native mobile, web, and embedded systems, we will help bring clarity to any omni-channel product vision.

Job Description:

We are seeking a Digital Delivery Manager, someone who is a great communicator and natural problem solver to help us deliver software on time and on budget. The ideal candidate has the experience to recognize project risks early, as well as the skills to identify and propose solutions and effectively communicate these to everyone invested in the project’s success. Candidates should enjoy interacting with clients in settings ranging from pre-sales to delivery and maintenance.

Our ideal candidate has strong knowledge of project management principles and the software development lifecycle with experience in a variety of software development methodologies with an emphasis on Agile (kanban, scrum, or others). You have been, or have the desire to be, in a client-facing role and the communication skills required to do so. Your contributions will have a direct impact on the company as a whole, allowing you to grow quickly in a fun, exciting, and productive atmosphere.

The Work:

  • Work closely with engineering, design, product, and QA to deliver the best digital products for our clients

  •  End to end management of client engagements - detailed project plans, scope and budget definition, resource allocation, product delivery, maintenance

  • Organize and facilitate project timeline with clients and team, including generating estimates for project complexity and duration

  •  Serve as point person in client communications and manage developer/client interactions

  • Provide leadership and mentoring to team members on project development and client management skills

  • Manage client relationship and expectations throughout project lifecycle

  • Communicate project status to all stakeholders (internal and external), work to resolve issues and problems, proactively identify project risks and make recommendations for resolution to ensure project success

  • Act as Scrum Master overseeing daily standups, sprint planning, demos, retrospectives, etc

  • Help develop and maintain core team processes

  • Prepare roadmap reports for projects to both team members and clientele

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Qualifications

Here’s what you need:

  • Minimum 4 years of project management experience, building technology solutions in a variety of different styles (Agile, Waterfall, etc.) through the software development lifecycle

  • Minimum of 1 year experience managing teams of 4-10 developers and designers

  • Bachelor's degree or equivalent work experience

Bonus points if:

  • Previous experience interfacing with clients in consulting environment

  • Well-versed in Agile process

  • Experience forecasting and managing project budgets

  • Understanding of the current mobile environment (iOS, Android, responsive web, etc.) with 1+ years managing web or mobile software projects

  • Experience managing or mentoring other project or delivery managers

Locations

Ontario - Toronto,Quebec - Montreal

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email.

Other Employment Statements

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

Please be aware that Accenture requires all new employees to be fully vaccinated against Covid-19 as a condition of employment. Accenture will consider requests for accommodation based on human rights grounds (e.g., medical/disability, religious/creed, other) to this vaccination requirement during the recruiting process.

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