Job Description

We Are:

Accenture Interactive—a new breed of agency that’s all about the Experience. For us, customer experience is not an add-on; it’s foundational to who we are and how we empower our clients. As the world’s largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people’s lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world’s greatest experiences. Visit us here to learn more about what makes us the Experience Agency.

As Accenture Interactive's marketing experts, we help businesses drive demand, build brands and change the way people live. From consulting and creative campaigns to insights and analytics, we’ve got the speed, scale and strategic thinking to help CMOs and brands make an impact at every stage of the customer journey.  

Job Description:,

The Experience Platforms group is seeking a Marketing Cloud Functional Architect to design, implement and deploy Salesforce Marketing Cloud solutions to a wide variety of clients at the enterprise level. The ideal candidate will have a strong background in Marketing and Salesforce Marketing Cloud. 

Additionally, the candidate should have the ability to uncover business requirements, develop a technical strategy and be able to create and effectively demonstrate solutions that address customer requirements.

The Work:

New challenges and opportunities arise every day, and Consultant’s roles will vary based on the projects where they are engaged.  The work is truly exciting and interesting and will require our Consultants to: 

  • Meet with clients to analyze their work practices and understand the nature of their businesses to properly define needs and customize marketing solutions using the Salesforce Marketing Cloud.

  • Lead the development of a strategic vision for project (product development, enhancements, etc) and embrace the criticality of gaining its adoption.

  • Make recommendations based on this analysis – estimate work effort, lead project scoping (as the sole or primary representative), determine required resources, set a realistic schedule, and build proper communication and governance plans (Project Management 101 if you will).

  • Maintain effective client relations and rapport - delivering timely and relevant information with the utmost concern for stakeholder and project impact.

Show more


Qualifications

Basic Qualifications:

  • A minimum of 5 years experience with Salesforce Marketing Cloud (formerly ExactTarget) or other Marketing Automation Tools

  • A minimum of 5 years customer relationship management experience (service, marketing and/or sales).

  • Bachelor's degree or equivalent (minimum 12 years) work experience

Preferred Skills:

  • Minimum of 6 years of campaign management experience using cloud technology (e.g., Salesforce Marketing Cloud, Marketo, Eloqua, Pardot, Cheetahmail or Sendgrid) or on-premises technology (e.g., IBM, Teradata, Adobe).

  • Previous technology consulting work experience.

  • Minimum of 5 years designing marketing solutions (e.g., capability assessment, requirements gathering, experience design, process reengineering).

  • Minimum of 4 years of Salesforce Marketing Cloud implementation experience

  • Salesforce Marketing Cloud certifications (SFMC Email Specialist & SFMC Consultant, SFMC Admin) helpful

Locations

British Columbia - Vancouver,Ontario - Toronto

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email.

Other Employment Statements

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

Life at Accenture

Work where you're inspired to explore your passions and where your talents are nurtured and cultivated. Innovate with leading-edge technologies on some of the coolest projects you can imagine.

image

Work Environment

Be your best every day in a work environment that helps drive innovation in everything you do.


LEARN MORE

image

Training and Development

Take time away to learn and learn all the time in our regional learning hubs, connected classrooms, online courses and learning boards.

LEARN MORE

View All

Learn more about Accenture

Our more than 500,000 people in more than 120 countries, combine unmatched experience and specialized skills across more than 40 industries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

View All

Stay connected

Join our Team

Join Our Team

Search open positions that match your skills and interest. We look for passionate, curious, creative and solution-driven team players.

Keep up to date

Keep Up to Date

Stay ahead with careers tips, insider perspectives, and industry-leading insights you can put to use today–all from the people who work here.

Stay Connected

Job Alert Emails

Personalize your subscription to receive job alerts, latest news and insider tips tailored to your preferences. See what exciting and rewarding opportunities await.

View All