Job Description

Program/Project Management professionals manage multiple, ongoing, interrelated projects to achieve a specific set of client business goals. Coordinate service levels and agreements and prioritize resources across projects and entities. Organize and manage resources and plans all work required to complete a discrete project within defined scope, quality, time and cost parameters.

A professional at this position level within Accenture has the following responsibilities:

  • Adapts existing methods and procedures to create possible alternative solutions to moderately complex problems.
  • Understands the strategic direction set by senior management as it relates to team goals.
  • Uses considerable judgment to determine solution and seeks guidance on complex problems.
  • Primary upward interaction is with direct supervisor. May interact with peers and/or management levels at a client and/or within Accenture.
  • Determines methods and procedures on new assignments with guidance.
  • Decisions often impact the team in which they reside.
  • Manages small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture

The role will include, but will not be limited to the following: 

  • Cultivate a culture where employee engagement is high, in which we as employees can see a future valuing, recognizing and supporting employee ideas and development; fostering team values, mutual responsibility and empowerment; modeling our core values at all levels of the company; and rewarding performance excellence
  • Educate each employee with a clear business understanding, expectations to achieve superior client satisfaction, competitive costs, company goals and the company's strategic plan
  • Manage and embrace our changing environment and its' impact on the employee/s and our company
  • Ensure tools are adequate and user friendly; to foster continuous process improvement; to meet and exceed all client expectations and internal targets.
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Qualifications

Basic Qualifications 

  • High School Diploma or Equivalent
  • Minimum 1 years’ experience Operations Management
  • Minimum 1 years’ experience in a service customer service sales organization 
  • Minimum 1 years’ experience Problem Solving & Escalation Management
  • Familiarity with online advertising products and social media 
  • Experience working in a highly productive sales environment 
  • Digital advertising experience is a plus
  • Ability to meet travel requirements, when applicable
  • Ability to work the required hours for this position which are 8am to 7pm (subject to change). 

  

Professional Skill Requirements

  • Proven success in contributing to a team-oriented environment
  • Proven ability to work creatively and analytically in a problem-solving environment
  • Desire to work in an information systems environment
  • Excellent leadership, communication (written and oral) and interpersonal skills
  • Working knowledge of systems
  • Ability to provide feedback on a regular basis
  • Able to prioritize a number of different pieces at the same time 
  • Demonstrated leadership in professional setting; either military or civilian
  • Demonstrated teamwork and collaboration in a professional setting; either military or civilian

Locations

Ontario - Ottawa,Ontario - St. Catharines

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email.

Other Employment Statements

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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