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Procurement & Delivery Transformation Leader
Alberta - Calgary
Job No. 13686545
Full-time
Job Description
The Company:
Accenture is one of the world’s leading providers of sourcing and procurement services, we help our clients architect, build and operate high performance procurement organizations through our global and flexible solutions. At Accenture, we partner with forward-thinking business leaders of the world’s most dynamic companies, to transform procurement and drive sustainable changes to their cost structures.
As one of the leading procurement Business Process Services specialists, Accenture excels at helping companies build the foundation for long-term growth. We are committed to delivering exceptional service through our exceptional people, and as an employee you’d enjoy a fulfilling career in an innovative environment where challenging and interesting work is part of daily life.
Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture, and make delivering innovative work part of your extraordinary career.
Accenture people build careers in four different areas of our business: Consulting, Technology, Business Process Services and internal Corporate Functions. Each area offers a unique career experience and a compelling mix of work and training opportunities, work environment and structure for career progression.
Business Process Services professionals work on projects across a range of business processes, business applications and information technology. They may provide technology services, such as application management, infrastructure management and systems integration, or they may deliver business process services, including finance and accounting, procurement and human resources. Depending on the role, Business Process Services professionals may be based at a client’s office or in one of Accenture’s 50 delivery centers around the world.
The Position:
Accenture is seeking a Client Services Delivery Senior Manager (Procurement Client Leader) to serve as the day-to-day Procurement leader, providing leadership and operational management to ensure that the account team consistently meets and exceeds customer expectations. The Procurement Client Leader engages with the client to align on program objectives, business drivers and desired outcomes while focusing on all program activities related to the commercial account, including execution of commitments, revenue cost of program and profit. This Leader is also responsible for the commercial account as it relates to Procure to Pay.
Key Responsibilities:
Develop an in-depth understanding of the customer's business, structure, challenges and requirements within the context of the customer's business sector
Manages internal and external resources to optimize client impact within project budget, timeline and deliverables and agreed upon scope
Ensure client satisfaction through project delivery
Effectively manages complex project in ambiguous environment
Assist with creating and closing proposals generated by leadership
Assist throughout the sales process, as required
Develop senior client relationships in order to influence services sales opportunities
Responsible for contributing to knowledge capital Communication Skills
Communicates to resolve issues and problem solves with internal and external customers
Translates ambiguous communication into clear and precise language Analytical Capability
Responsible for determining data collection requirements and creating concrete analysis from ambiguous requests, based on customer needs
Responsible for driving succinct analysis from multiple data loads
Leadership- Responsible for supervising teams of 7+ employees
Mentor junior associates to developing sound analysis and evoking critical thinking ability
Demonstrated ability to lead client Commercial Capability
Develops strategic relationships developing an advisor relationship
Supports new sales efforts by participating in orals
The Opportunity:
Play a key role as the leader of a high-impact customer relationship in setting and communicating the strategic direction of the account
Operate in a team-oriented management role, while growing technical capabilities, with a highly visible impact and value to the company and the client
Advance a portfolio of skills that will support continued career growth, including program management, communications, negotiations, customer relationship management, issue identification and resolution, and business development
Advance skills around fiscal responsibility and financial management
Develop relationships and work directly with senior executives and stakeholders within a major client organization
Qualifications
Basic Qualifications:
A Bachelor's Degree
Minimum of 12 years of program management experience in a corporate and/or professional services (consulting, i.e. Big 4 or niche) environment
Minimum of 8 years of Consulting experience at manager level or above
Minimum of 6 years in leading procurement or sourcing engagements
Minimum of 2 years’ experience in managing within Procure to Pay operations
Knowledge of procurement operations and experience leading offshore teams.
Knowledge of Source to Contract experience
Travel Requirements
Must be willing to visit off-shore delivery centers
Preferred Qualifications:
MBA or Master’s degree and/or PMP certification strongly preferred
Bilingual B2 - Advanced French is preferred
Excellent communication, organization/time management and problem-solving skills
Demonstrated ability to forge meaningful relationships with key Stakeholders
Demonstrated ability for to lead successful change management efforts
Adaptable management style to conform to the varied corporate cultures and organizational structures of clients and internal organizations
Knowledge of supply chain or procurement experience is a plus
