Job Description

We Are: 


Accenture Interactive—a new breed of agency that’s all about the Experience. For us, customer experience is not an add-on; it’s foundational to who we are and how we empower our clients. As the world’s largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people’s lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world’s greatest experiences. Visit us here to learn more about what makes us the Experience Agency. 

 

Digital Products - a part of Accenture Interactive - creates value for our clients, their employees, and their customers. We design and build software that changes the way people work and live. Our team is made up of 300+ employees across the US and Canada. With expertise in product strategy, project management, QA, design thinking, user-experience design/research, and impeccable development for native mobile, web, and embedded systems, we will help bring any omni-channel product vision to reality. 

 

Job Description: 


You’re a master of your craft. Design Leads bring demonstrable design leadership and expertise to any project and have a proven ability to act as a decisive product owner, mentor, team player and client partner. Serving as the design lead on simultaneous projects, they can effectively push their teams to deliver exemplary work and to exceed the expectations of the client.  

 

They are tasked to the more challenging and intensive projects to establish solid or lasting client relationships and are also heavily involved in upselling. This role is still very executory in nature when needed: The Design Lead creates app flows, wireframes, sets art direction and runs dev support as necessary, while keeping their eye on ultimate strategic goals.  

 

You thrive working in a fast-paced, dynamic environment, and relish acting as a mentor to more junior designers. You inspire confidence immediately with a client and are brought in for more challenging or advanced clients, to guide and support other designers. You are inspired by innovative web and mobile design and follow the latest design trends. You’re an organized project team player with the ability to iron out an amorphous process and effectively lead the team’s deliverables, responsibilities and schedule. 

 

The Work: 

  • Make sure that best practices are upheld on a project level or within individual mentorship of other designers for their project 
  • Conviction to champion your perspective while successfully collaborating with other points of view 
  • Guides the team in the visual direction, style, and methodology 
  • Lead Designer on simultaneous engagements, overseeing the creative output of a project team or client engagement  
  • Manages the operations of a project's creative team by setting priorities, assigning resources, and ensuring project goals are achieved  
  • Leads by example through high engagement and collaboration in group or individual settings and mentorship  
  • Monitor and drive a project team to utilize the best and latest methods and tools in order to be competitive in the industry 
  • Offer counsel to clients on a consistent basis and are often seen as a part of “their” team  
  • Comfortable leading and providing structure to potentially amorphous or evolving processes 
  • Lead the team’s deliverables, responsibilities and schedule while maintaining the integrity of design process 
  • Explain and sell design decisions to clients and stakeholders 
  • Comfortable working as a solo-designer, team member, or team lead 
  • Collaborate effectively with remote and onsite team members, including but not limited to designers, researchers, project/product managers, QA, developers, and technical architects 
  • Have a Human Centered Design approach in solving user needs with deep customer empathy 
  • Apply design thinking to create world-class digital experiences across multiple platforms and channels, by bringing together user needs, business goals and technical realities  
  • Translate concepts into designs that illustrate simplicity despite system complexity  
  • Create instant tangibility for the team and the client through storytelling and rapid prototyping methods, ranging from paper sketching to digital prototyping   
  • Work directly with customers, peers and creative leads to design end-to-end experiences using participatory and iterative design techniques including observational studies, customer interviews, usability testing, and other forms of qualitative and quantitative research to uncover insights, learn about user behavior and verify design concepts  
  • Effectively communicate research findings, conceptual ideas, detailed design, and design rationale both verbally and visually  
  • Work closely with development teams to ensure that design specifications are implemented  
  • Participate in and contribute to Project Debriefs, project templates and design POV’s 
  • Still be hands on in helping develop wireframes, user flows, interaction prototypes, user personas, customer journeys, site maps, and other design specification materials 
  • Help shape opportunities including estimating, scoping, resourcing and RFP and or BD responses 


Qualifications

Basic Qualifications: 

  • 6+ years’ experience in digital design 
  • Bachelor’s degree or diploma in Graphic Design, Experience Design or related field  

 

Set Yourself Apart: 

  • You’re experienced with driving and applying user-centered design processes while working collaboratively with external clients and their customers, along with cross-functional teams including engineering, product management and user research 
  • You’re composed in high-pressure situations with a “big-picture” perspective on how to handle those 
  • You’re comfortable designing within iOS and Android native, Web Responsive, and additional platform guidelines using Adobe XD, Sketch, Axure, the Creative Suite, and other relative design tools 
  • You have a willingness for reasonable business travel to work with onsite teams and clients 

 

 

 

Our Commitment to Inclusion & Diversity

 

At Accenture, inclusion and diversity are fundamental to our culture and embedded in our core values. We are committed to creating a workforce where our people can feel comfortable, be themselves and contribute. Like Canada itself, Accenture employees represent a tremendous variety of cultures, ethnicities, beliefs, backgrounds and languages. We offer an inclusive environment regardless of personal characteristics such as ethnicity, religion, gender, sexual orientation, gender identity or expression, age or disability. 

 

Requesting an Accommodation

 

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

 

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.

 

Other Employment Statements

 

It is currently our objective to assign our people to work near where they live.  However, given the nature of our business and our need to serve clients, our employees must be available to travel when needed.

 

Job candidates are not required to disclose any offence for which a pardon has been granted.

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email.

Other Employment Statements

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

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