Job Description


Security Operations Consultant  
Location: Toronto, ON
Join Accenture and help transform leading organizations and communities around the world.  The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance.  Choose Accenture, and make delivering innovative work part of your extraordinary career
Why Accenture Security?
Serving as a trusted security partner for more than 20 years to more than 330 clients across ~70 countries, Accenture Security helps organizations build resilience from the inside out so they can operate and grow confidently in a rapidly evolving threat landscape. Our 5000 security professionals bring exceptional industry expertise to tailor intelligent security services to our clients’ unique businesses and industries. We provide a full spectrum of services – from security strategy development, to business transformation to managed security services – on demand and at a global scale.
Accenture’s unique ability to combine deep Security expertise across Strategy, Technology and Operations means that it is able to offer clients an enterprise-wide security program to predict, protect, detect, and respond to threats in an industry specific context.
Must have experience in the following areas:
  • Level 1 – Detection: Execute the procedures for incident management defined in playbooks
    • Support the incident across the lifecycle, from establishing to resolving the incident
    • Monitor security logs and events generated by the SIEM solution (ArcSight) 24x7
    • Follow the manual/automated incident management process by leveraging ServiceNow
    • Categorize, document, measure and report security incidents
    • Manage requests submitted by client to the team
  • Level 2 – Analysis: Take necessary actions on complex incidents escalated by the Level 1 (L1) team.
    • Perform detailed analysis, triage and escalation of detected events
    • Provide recommendations for remediation
    • Provide incident response support to the downstream teams applying fixes
    • Monitor SIEM (ArcSight) health and required maintenance
Primary focus of this role is the level 3 – Advanced Support role as described below:
  • Level 3 – Advanced Support: Act as a dedicated liaison between Accenture SOC team and client security leadership
    • Perform level 3 support for threat analysis and incident management
    • Participate in client change control board, after action reviews, IT security risk board and risk assessments, and other day-to-day operational meetings
    • Security Incident Response and Incident Handling experience, including determination and handing off to a dedicated IR team when expert escalation is necessary,
    • Support use case enhancements
    • Support tuning and optimization of the SIEM (ArcSight)

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Basic Qualification:
  • 2+ years of experience with Microfocus ArcSight SIEM platform for analysis of incidents and events
  • Ability to acquire Reliability Clearance (has spent minimum 5 years in Canada)
  • 2+ years of experience working with SIEM tools performing deployment, configuration, and maintaining operations, content development
  • 2+ years of experience working with security tool administration (e.g. firewalls, IDS, end-point protection, content filtering, IAM, DLP)
  • 2+ years of experience working with operational information security disciplines (e.g. incident response, security infrastructure management or monitoring services)
  • Proven success in contributing to a team-oriented environment
  • Proven ability to work creatively and analytically in a problem-solving environment
  • Desire to work in an information systems environment
  • Excellent leadership, communication (written and oral) and interpersonal skills
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 469,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at
To learn more about Accenture, and how you will be challenged and inspired from Day 1, please visit our website at  
It is currently our objective to assign our people to work near where they live. However, given the nature of our business and our need to serve our clients, our employees must be available to travel when needed.
We are committed to employment equity. We encourage all people, including women, visible minorities, persons with disabilities and persons of aboriginal descent to apply. 
Accenture is committed to providing employment opportunities to current or former members of the armed forces.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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