Job Description

People in the Corporate Function career track contribute to the running of Accenture as a high- performance business through specialization within a specific functional area, and grow into internally focused roles by deepening their skills and/or developing new skills within an internal functional area.

Workplace Management and Solutions professionals provide space and service support solutions for all Accenture people and businesses globally, running Accenture's workplace as a robust business function leveraging Accenture's business and technology strategies.

Job Description

  • Delivery of office operations services, ensuring operational compliance to policies, budgets and guidelines and review performance against business objectives 

  • Under supervision, complete a wide range of Workplace Solutions customer services activities such as workspace set-up, A/V support, catering, document services, switchboard, reception, floor operations support, space utilization management or other location services. 

  • May process space reservation requests (assign and confirm space, catering and equipment) and ensure optimal workspace occupancy (less than 50% of their time.) 

  • May set up, maintain and/or provide support for workspace/meeting rooms including catering and audio/visual equipment. 

  • May provide audio-visual support/troubleshooting prior to and during meetings and events as needed. 

  • May stock and maintain appearance of general use areas (e.g., copy room, coffee/vending area, etc.). 

  • May provide basic technical support for standard office equipment (e.g., copiers and printers). 

  • May provide support related to on-site catering. 

  • May manage operations of communication center/switchboard on a daily basis. 

  • May greet/direct employees and visitors, issue visitor access cards, answer general inquires, assist in resolving issues/concerns or direct them to the appropriate resource. 

  • May handle or coordinate process large-scale duplicating projects including copying, collating, assembly and binding. 

  • May assist with customer retrieval, return and/or destruction of documents, according to archival guidelines. 

  • May act as a point of contact for external providers (e.g., cleaning contractors). 

  • May receive, review and allocate Workplace Solutions invoices for the location and/or supplier, including resolving billing issues with vendor and escalating issues as needed, and may serve as point of contact for managing the Workplace Solutions invoices for the location. 

  • May contribute to the preparation of daily, weekly, and monthly reports. 

  • May perform administrative duties according to location guidelines. 

  • May carry out instructions for security, fire, health and safety and maintain records.


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Qualifications

Basic Qualifications:

  • Requires a minimum of 2 years of progressively responsible office support / coordination and administrative experience

Preferred Qualifications:

  • Post-Secondary Education – college diploma or relevant certification 

  • Strong proficiency in Microsoft Office (Excel, Word, and PowerPoint)

  • Experience in customer/vendor relationship management 

  • Experience in a corporate environment, with a large company an asset

  • Basic invoice and expense processing

Professional Skill Requirements:

  • Proven ability to work independently and as a team member

  • Good communication (written and oral) and interpersonal skills

  • Strong organization, multi-tasking and time management skills including prioritization with ability to adapt to changing requirements

  • Technologically savvy and easily adapts to learning new tools 

  • Ability to work creatively and analytically in a problem-solving environment  

  • Anticipate and proactively act on internal and external clients/customers’ needs 

  • Listen and articulate stakeholder interests and expectations, while providing real-time information exchange  

  • Demonstrated leadership, teamwork and collaboration in professional setting; either military or civilian                                                                                         

Other Requirements:

  • Punctuality

  • Work will be carried out at reception desk

  • Structured work and break hours

Accenture does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, sexual orientation, gender identity or expression, or any other basis covered by local law. Accenture is committed to providing employment opportunities to current or former members of the armed forces.


We are committed to employment equity. We encourage all people, including women, visible minorities, persons with disabilities and persons of aboriginal descent to apply.

 

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 469,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.


 

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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