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Change Manager

Job Location: Ontario - Toronto

Regional Description: Canada

Job Number: 00604821


- Job description


Join Accenture and drive innovation for leading organizations and communities around the world. The way we innovate, co-create, and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture and imagine, invent, and apply the newest methods and technologies now.         

People in our Client & Market career track drive profitable growth by collaborating to unlock insights and deliver new solutions that realize value for clients. They progress through required promotion in market-facing roles that have a direct impact on sales.

Our Talent & Organization Consulting Practice

An engaged, skilled, and motivated workforce is essential to business growth. Accenture’s Talent and Organization practice offers a comprehensive, analytics-based approach. We collaborate with clients to dramatically improve performance through integrated Future Workforce, Workforce Experience & HR, and Agile Organization services.

Talent & Organization helps clients create, lead, and manage the workforce of the future by:

            Driving growth through improving performance of people

            Building and expanding leadership capabilities at scale

            Creating compelling digital employee experiences

            Improving pace, certainty and outcomes through analytics and insights


Agile Organization

Agile Organization is focused on helping clients successfully plan and manage change in an environment that is global, multi-cultural, cross-generational, and virtual - and changing at an accelerating pace. This is achieved using forward-thinking innovation, iterative co-creation, new technologies, creative collaboration methods, and premier thought leadership.


Accenture Agile Organization achieves value for clients in a variety of ways:

            Driving creative problem solving using the latest methods to structure creative interaction

            Insight-Driven Transformation based on analytics and behavioral sciences

            Designing an organization that is resilient and reacts nimbly to change

            Creating a culture of innovation and entrepreneurship

            Using social, mobile, video and the tools that follow to provide easy and affordable two-way communication within the organization

            Innovative learning solutions such as augmented/ virtual reality platforms integrated into wearable devices, delivering the latest learning just in time

            Equipping our client’s leadership to lead in an environment of constant innovation

            Implementing the process, tools and techniques needed to unlock to potential of people

            Aligning business process with evolving technologies, collaboration tools, and working styles


Your Role

The work will be primarily focused on framing challenges, charting strategy, co-creating with agility, and scaling organizational change initiatives to help define and achieve a client's goals. Learn more about the solutions we are providing to clients in these industry areas at:


An Agile Organization|Change Manager within Accenture’s Talent & Organization practice has the following responsibilities:

            Engage the client using innovative methods to collaborate, lead structured rapid idea generation and development, deliver quality solutions quickly, and iterate to improve them

            Build adaptive cultures within the client that can respond quickly to evolving demands

            Constantly bring new tools, ideas, and thought leadership to clients

            Demonstrate strong interpersonal skills with clients and Accenture executives

            Build client leadership capability at all levels

            Develop strong business relationships with clients

            Design intelligent organizations using the best thought leadership

            Identify risks and resolve complex challenges before they become issues

            Manage the client journey in way that is forward-thinking but also agile and flexible

            Manage medium size teams and oversees team work activities to achieve milestones, quality deliverables and value creation

            Use agile methods to deliver value quickly to the client

            Step out of your comfort zone and challenge convention

            Establish and deliver a change strategy that meets the client’s needs

            Leverage Accenture’s methods, tools, and assets to address moderately complex organizational change challenges

            Utilize the latest in neuroscience and behavior change to move the needle on employee behavior

            Frame and re-frame client challenges and discover opportunities for value through organizational agility

            Build a client’s internal change capability

            Articulate value propositions, develop and present compelling cases for change in a way that is creative and inspiring

Basic Qualifications

            Minimum 5-7 years of external consulting experience related to successful delivery of work in the disciplines of enterprise transformation or organizational change

            Minimum 5-7 years of experience related to successful delivery of work in one or more of the following areas:

o            Culture Change Programs

o            Leadership Development

o            Operating Model Design

o            Journey Management

o            Change Strategy

o            Neuroscience/Behavior Change

o            Change Adoption

o            Analytics-driven Change

o            Organizational Change Capability Building

            Minimum of 3 years of project management experience, including project sprint development and measurement

            Bachelor’s Degree

            Ability to meet travel requirements, as required. It is our intention for our people to work where they live. However, in the context of our profession and serving our clients there may be times when you will need to travel.


Professional Qualifications:

            Ability to innovate and challenge norms

            Agile work style, open to iteration and flexible to change approach/direction

            Excellent ability to create collectively, harnessing the power of a diverse group

            Ability to generate new, creative approaches to solve problems and create opportunities

            Proven ability to utilize data and analytics to drive new insights

            Focus on value creation

            Proven ability to build, manage and foster a diverse team

            Ability to connect with people around a sense of purpose and shared goals to motivate and inspire



Preferred Skills

            Knowledge of innovative work styles such as Design Thinking or similar methods for driving creative thought

            Compelling storyteller

            Large-scale and/or global transformation experience

            Experience managing a thriving virtual team

            Excellent leadership, management, and speaking skills

            Understanding of industry/workforce trends and drivers for any of the following industries: Resources, Products, Public Sector, Communications or Financial Services

            Experience realizing value with digital tools such as: Social, Media and Analytics


Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 411,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at


Accenture does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, sexual orientation, gender identity or expression, or any other basis covered by local law.   Accenture is committed to providing employment opportunities to current or former members of the armed forces.


We are committed to employment equity. We encourage all people, including women, visible minorities, persons with disabilities and persons of aboriginal descent to apply.



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