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Testing Center of Excellence (TCoE) Senior Manager

Job Location: Quebec - Montreal

Regional Description: Canada

Job Number: 00485836


- Job description


Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 411,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at



Software Engineering professionals work across the Service Delivery Lifecycle to analyze, design, build, test, implement and/or maintain multiple system components or applications for Accenture or our clients.


Job Description

The TCoE Senior Manager will be responsible for representing and delivering Accenture Testing Services to external customers in the local market in both direct and co-sourcing arrangements. In this regard, the Senior Manager manages the overall demand against the TCoE resource capacity and is responsible for the financial results of the TCoE operation, and the external customer’s quality, financial, and IT penetration goals. The Senior Manager maintains relationships with various leaders of application portfolio teams, such as the Development lead, Design lead, Business Analyst lead, etc. Furthermore, the Senior Manager communicates the TCoE mission to identified audiences and is also responsible for the growth of the operations strategy and its respective marketing across the enterprise.
When delivering in a co-sourcing arrangement, the Senior Manager will be responsible for delivering the above tasks jointly with an external customer counterpart.
This role has the opportunity to help Accenture grow its Testing services to help meet the demand of the local market. The successful candidate will be energized to both help their immediate external customer as well as guide and develop other local customer and project teams.
  • Manage financial results of the TCoE operation and associated reporting to TCoE stakeholders according to the TCoE governance plan
  • Manage TCoE application portfolio, TCoE level stakeholder and vendor relationships
  • Manage resourcing / staffing and overall demand & resource / skill capacity
  • Engage customers and stakeholders and identify project opportunities
  • Maintain operational growth plan and strategy
  • Manage contractual responsibilities and associated vendors



Required Skills
  • Ability to lead a multi-site and multi-workforce organization
  • Ability to manage a large unit operation and demonstrate fiscal responsibility
  • Ability to communicate with external TCoE stakeholders at various executive levels
  • Ability to think strategically
  • Ability to build and maintain business relationships at senior executive leadership levels
  • Understand demand management principles with the ability to effectively manage demand against capacity
  • Demonstrate excellent soft skills
Basic Qualifications
  • Possess more than of 12-15 years of experience in testing project delivery or delivery of testing services.
  • Preference if candidate has experience in implementing testing services within an IT organization
  • Diverse technology experience performing testing delivery.  Preference if the candidate has exposure to deriving testing strategies and approaches for any combination of the following: SAP, SAP BW/BI, Infrastructure, Telecommunications, Mobility testing.
  • Demonstrated ability to manage a diverse, multi-location test team of medium to large size
  • Experience in both Waterfall, and Agile Test Methodology, inclusive of:
    • Test Strategy, Test Estimation, Test Delivery, and Metrics Reports
  • Conversant in current IT trends and their relationship to testing and testing services (test automation, DevOps, continuous delivery or integration, etc)
  • Demonstrated leadership in professional setting; either military or civilian
  • Demonstrated teamwork and collaboration in a professional setting; either military or civilian
  • It is currently our objective to assign our people to work near where they live. However, given the nature of our business and our need to serve our clients our employees must be available to travel when needed.
Accenture does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, sexual orientation, gender identity or expression, or any other basis covered by local law. Accenture is committed to providing employment opportunities to current or former members of the armed forces.
We are committed to employment equity. We encourage all people, including women, visible minorities, persons with disabilities and persons of aboriginal descent to apply.

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