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Help clients unleash the power of digital.

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Use industry knowledge to help clients.

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WHERE DO YOU WANT TO GO?

Because the world of business is ever-changing, your Accenture career can defy expectations. Even your own.

Travis Maher-Watson
Workforce Services Specialist Fredericton NB, Canada
2015

"Moved to a new client project and began doing capacity planning and forecasting for a pharmaceutical company that partnered with Accenture for their customer contact on a new product launch."

2012

"Began working as a capacity planner and forecaster for a major financial services client."

2011

"Began working as a forecaster and capacity planner with Radiant. I also modelled the FTE requirements for new contact center deals whether inbound, outbound, or back office."

2010

"Applied for and obtained a role as a long term forecaster and capacity planner on the workforce management team of Accenture’s Business Support Services group. I initially start working with our utility clients, as well as a transit client."

2008

"Moved into a new role as a process manager and worked directly with the Terasen Gas client to improve process and customer experience in reference to the Back Office."

2006

"From 2006 to 2008, I travel to the Philippines six times to train agents located in Accenture’s Manila and Cebu offices."

2005

"Promoted to a manager in the Back Office Billing department. In this role, I travelled regularly to a delivery center in Kelowna, BC to help facilitate the knowledge transfer."

2004

"I started a new role as a trainer and subject matter expert for our work with BC Gas (Terasen Gas) in the back office Billing and Collections departments."

2002

"Joined Accenture after they entered into a customer service agreement with my current employer CustomerWorks, a provider of full-service customer management solutions for Enbridge and BC Gas. I began my new Accenture career with a robust training program."

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