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Quality Auditing Analyst
São Paulo - Barueri
Job No. 12518043
Full-time - Hybrid
Job Description
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 710,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.
Who We Are:
Within Operations, we are growing our Digital Inside Sales (DIS) team. Our groundbreaking approach to sales brings clients the right combination of trusted technical sellers and innovative technology, powered by data and insights.
Take a modern approach to selling by harnessing the power of rich data, innovative technology, and advanced AI to help some of the world’s leading companies to drive demand; create pipeline; qualify and nurture opportunities; close sales; and drive renewal.
Join a team that prioritizes human ingenuity and fosters a workforce where technology elevates people (not the other way around), freeing them up for more creative thinking and exciting work.
Quality Auditing
- Provide high quality client management support for routine support needs
- Review daily call volumes and generated leads sales
- Identify winning techniques and shares with team
- Demonstrates success in acquiring new customers using all steps in a full cycle sales cycle prospecting, pipeline development, negotiating the deal, and closing the deal
- Able to work with partners that are out in the field and can either be client partners or outside third party vendors
- Proactively communicate challenges and potential solutions about programs and campaigns to management
- Document all aspects of the sales cycle in a variety of CRMs and be able to use LinkedIn to identify potential targets
- Develop significant sales pipeline comprised of new and existing customer sales opportunities
- Participates in the development of materials needed for campaign program
- May create customized pricing, quotes, and contracts using online applications
- Collaborate effectively with sales team members
- Trusted to QA BDR´s work
- Participate in client management calls
Qualifications
Basic Qualifications:
- Minimum of 3- 5 years’ experience in sales
- Prior experience working in or an appreciation of technology including but not limited to SaaS Software as a Service , Artificial Intelligence, Virtual Reality, Internet of Things, Enterprise Resource Planning and Cloud based solutions
- Language Required: Spanish - minimum level C1 required.
Preferred Qualifications:
Bachelor’s degree
Big picture thinking fueling perseverance through follow up calls, leaving voice mails, coordinating appointments, presenting metrics
Coordinating successful go to market services for business owners client stakeholders
Engaging with customers in a consultative approach
Endless curiosity in digital product markets
Wisdom to respect the importance of every phone call
Integrity of intel reported daily into CRM and of email correspondence sent on behalf of our clients
