Designing for digital
Digital technologies are transforming entire businesses, not just IT departments. And while HR leads can take advantage
of the low cost and flexibility of cloud capabilities, there are also risks, such as the security of data and employee
Managing shifting practices means HR leaders must take another look at their digital strategies. HR systems need rich
functionality that is not only tailored to the individual needs of the organization but also future proof. Five steps can
help HR professionals reinvent their function and fully prepare to manage the workforce of the future.
Changes to existing systems must be carefully considered and skillfully executed—some system capabilities and
software extensions are more critical than others. Digital technologies bring new value, such as:
The new HR
A less centralized, nimble and more business-integrated role is key to the new HR. Earlier research undertaken with SAP SuccessFactors shows that organizations which made more extensive use of human capital management solutions realized significant benefits.
SAP Cloud Platform offers users the flexibility and control needed for application customization. Using application extensions, HR professionals are freed up to spend time on the strategic aspects of their role—while reducing time and effort.
Improving the quality of employee data
ZS Associates is a sales and marketing consulting firm with more than 5,000 employees in 13 countries that moved its
core HR into SAP SuccessFactors’ Employee Central. To simplify and gain better insight into its data quality, the
company implemented a data monitoring tool. Sitting on the SAP Cloud Platform, the solution extension discovered
discrepancies in employee data without the need for ad hoc reports, freeing up HR resources’ time and attention for
the more strategic HR issues that face the company.
Digital technologies are not being fully exploited by HR leaders. While workflows have been improved through
interconnected systems and the automation of paper-based processes, for many HR departments the digital giant is
The time is ripe to be fully awake. Organizations must employ an effective digital strategy to lower operating costs
and help to streamline and enrich human resources business processes. Cloud is a natural choice and, with the right
extensions, HR leaders can gain the flexibility and agility they need to serve their role’s future demands.
Five steps to digital success
So how can HR leaders get started? Here are five ways digital technologies can reinvent HR organizations today: