Accenture’s 2018 Tech Vision analyzes the transformational technologies and the impact on society as a whole. We are in an era where tech is built into every interaction, allowing people and businesses alike to reimagine what’s possible. Discover the IT trends that are rapidly reshaping daily life and dive into a deeper technology connection.
The past decade of retail has been filled with constant disruption from digital technologies. To keep pace and redefine their purpose, retailers must harness the benefits of these technologies to maximize efficiency. Customer experiences and services are becoming more immersive, unique and compelling in order to create powerful, strong connections.
With technology extending deeper into our everyday lives, companies are moving beyond only providing goods and services. By utilizing emerging technologies, they are creating new affiliations and partnerships across industries to achieve new levels of growth and differentiation, delivering even better experiences to both customers and employees.
Explore our trends
These four technology trends are transforming the retail industry, creating the foundation for future enterprise growth and helping retailers rediscover an essential attribute: their purpose.
Digital technologies are changing physical stores by removing the distance between people, information and experiences.
Internet of Thinking
Retailers are extending their infrastructures with intelligent environments with immersive experiences in order to reach dynamic, real-world environments.
Personalized and targeted retail experiences are being created for customers by training AI to operate as a responsible member of the team.
Retailers and businesses are creating technology-driven partnerships to innovate beyond what legacy business systems were built to support, shifting business models to be solutions based.