The rise of self-generating and other energy efficiency technologies is making it easier for customers to manage their consumption and get their power elsewhere—and at a lower cost—or produce their own.
Utilities in Europe and Asia are using cost transformation as one of the means to combat disruption. In North America, utilities have been investing at a rate of 2x to 3x depreciation over the past five years, pushing customer rates higher in an industry with dismal growth.
There is a powerful opportunity for utilities to use cost management and technology innovation to improve margins and fuel growth.
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