Citizen AI

Raising AI to Benefit Business and Society

In brief

Artificial Intelligence is here and ready to work alongside its human counterparts.
Companies must embrace AI and recognize it as a partner to their people.
By raising AI for responsibility, fairness, and transparency, businesses can create a collaborative, powerful new member of the workforce.

Artificial intelligence is everywhere, growing in its reach throughout society. Businesses need to capitalize on AI’s potential to stay in the game. As AI continues to rapidly evolve, it’s becoming a partner among people, with unprecedented access and impact on the ways people work and live.

Deploying AI is now about more than training it to perform a given task. It’s about “raising” it to act as a responsible representative of the business, and a contributing member of society.

Companies should raise AI and not just build it. Accountability, transparency, fairness, honesty & right support are the key success factors for AI system. Citizen AI trend explains in full length.

4/5

executives (81%) agree within the next two years, AI will work next to humans in their organizations, as a co-worker, collaborator and trusted advisor.

72%

of executives report that their organizations seek to gain customer trust and confidence by being transparent in their AI-based decisions and actions.

As Artificial Intelligence expands further into society, the business accountability around raising a responsible and explainable AI will rapidly grow.

Raising responsible AI means addressing many of the same challenges faced in human education and growth. Companies can look to milestones of human development for guidance. People learn how to learn, then they rationalize or explain their thoughts and actions, and eventually they accept responsibility for their decisions.

About the Authors

Paul Daugherty

Chief Technology & Innovation Officer, Accenture

Marc Carrel-Billiard

Senior Managing Director, Accenture Labs and Extended Reality

Michael Biltz

Managing Director, Accenture Technology Vision

Careers

Unleash your potential. If you want to drive innovation shaping the technology of tomorrow, we want to hear from you.

Find Out More

#AI is more than a program. It's becoming a citizen that must be raised responsibly. #TechVision2018

Many enterprises still treat AI as a software program, a tool. No one would expect a tool to “act” responsibly, explain its decisions, or work well with others. But with AI systems making decisions that affect people, companies must teach AI to do all of these things and more. After all, with great power comes great responsibility. We call it “Citizen AI”.

At a Glance

Find out more about the opportunities and challenges of artificial intelligence as its reach and impact widens throughout society.

Our SlideShare shows how leading companies are taking on the challenge of raising AI, and what it means for business moving forward.

Dive Into The Discussion

Technology is changing society. But the unprecedented access and influence businesses enjoy today come with a new set of responsibilities.

Expectations are growing–from customers, employees, business partners, governments, and more. Transformation is the key to meeting these expectations, and leaders are redefining their companies based on the company they keep.