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Senior ServiceNow Consultant/Developer
Job Description
The role is available for Sofia, Plovdiv, Ruse, Varna and Burgas.
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Our 738,000+ people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.
Our Advanced Technology Center team in Bulgaria is currently implementing complex global projects in a vast portfolio of industries – e-commerce, retail, insurance, banking, telecommunications, automotive, public sector, travel and culture. We are a leading system integrator for ServiceNow, SAP, Microsoft, Oracle, IBM, Salesforce, Adobe, Workday, and other innovative technology partners.
Currently, we are looking for motivated individuals to work in this expanding environment. The successful candidate will form part of a core team accountable for the successful customization, rollout and maintenance of the Client ServiceNow platform. Delivering and establishing projects related implementation and innovation for multiple clients, ensuring high quality standards and following best practices.
WHAT WILL YOU DO
• Contribute to ServiceNow Solution implementation, according to your role in a project, which could include such activities as: system configuration, development of custom features on client and server side, technical consulting, technical specifications preparation, testing support, rollout support and others.
• Follow implementation standards and technical best practices.
• Provide expertise on technical questions, related to ServiceNow platform.
• Understand the business needs and the needs to standardize processes, and build this into the design and deliverables.
#LI-EU
Qualifications
Responsibilities & Required Knowledge:
• Preferably university or equivalent degree in an IT-related field.
• Proven track of records in client/server and Web applications implementation projects.
• Working knowledge of JavaScript, HTML, CSS, Web development technologies and tools.
• Working experience in agile software development environment (Scrum, Kanban).
• Self-motivation and ability to work in self-organized teams.
• Strong communication, presentation and technical writing skills.
• Working proficiency in English.
This is what would be advantage for you:
• Previous ServiceNow experience in System Administrator or Application Developer roles. ServiceNow Certified Administrator and/or Application Developer certificate(s) is big advantage.
• Understanding of technical and functional design best practices, related to ServiceNow.
• Experience with other ITSM software (BMC, Landesk, Cherwell, Heat, Axios, HP,etc.).
• Knowledge of AngularJS, Bootstrap, jQuery.
• System integration experience using web services and other web based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP.
• Experience with relational databases (e.g. MySQL, Oracle).
• Knowledge of IT Service Management and Operations. ITIL Service Delivery processes and ITIL Certifications is big advantage.
• Experience in Web Applications development.
• Strong communication and interpersonal skills including an ability to convey technical information using non-technical language.
• Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members.
• Active knowledge of German language is an advantage for you.
Benefits:
• Certification
• 30 days paid off vacation
• Employee Assistance Program
• Career Counselling
• Ability for working from home for people on maternity/paternity leave
• Additional paid time off
• Flexible home office policy
• Options to buy shares
• Relocation Bonus
• Luxury health & dental insurance
• Bonuses for special occasions
• Food vouchers
• Multisport cards
Locations
Plovdiv, Sofia
