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Renewal Specialists (late shift 16:00 - 1:00)
Sofia
Job No. r00177071
Full-time - Hybrid
Job Description
ABOUT ACCENTURE
Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song - all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 710,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.
As of 2022, we have been recognized among Fortune's World's Most Admired Companies for 20 consecutive years.
In Bulgaria, we have established:
Our Technology Center solves industries’ and organizations’ most challenging problems with leading-edge technologies. Our goal is to promote digital transformation at scale and fast-paced innovation that enables our clients to grow revenue and become the next and best versions of themselves. Our Technology team is currently implementing complex global projects in a vast portfolio of industries – e-commerce, retail, insurance, banking, telecommunications, automotive, public sector, travel and culture. We are a leading system integrator for SAP, Microsoft, Oracle, IBM, Salesforce, Adobe, Workday, and other innovative technology partners. Some of the platforms we actively integrate are SAP Commerce Cloud, Intershop, MuleSoft, Adobe AEM, IBM Sterling, CommerceTools, etc. but we are also building custom solutions from scratch, i.e. based on microservices. We work with Java, JavaScript/Typescript, React, Angular, and Python. We partner and actively work with the biggest cloud providers like AWS, Google, Azure, etc. Bring your skills, curiosity and true self to work and enjoy the boundless opportunities for growth!
Our Intelligent Operations specializes in insurance, digital inside sales, and compliance as a service. What is ‘Intelligent Operations’? It means applying a strategic approach to advance companies’ operating models. It’s about transforming the business through technology, processes and people. Intelligent Operations drive innovation, create better experiences for customers and enable employees to make faster and smarter business decisions.
Within Operations, we are growing our Digital Inside Sales (DIS) team. Our groundbreaking approach to sales brings clients the right combination of trusted technical sellers and innovative technology, powered by data and insights.
Our teams are proficient in either one or more of the following languages: English, French, German, Italian, Spanish, Portuguese, Dutch, Greek, Arab, Turkish, Russian, and many more. We offer multiple opportunities for development, upskilling and re-skilling programs that improve and build up your professional skills. Previous experience in the field is not obligatory – to stay on top, we invest in our people’s training and development.
Join us to deliver long-term value and transformation for our clients!
The Work: EDU Renewal Specialist
The role requires a highly motivated, target driven, determined individual with excellent communication skills. The role is responsible for managing opportunities from 40% to 100% with customers, partners and internal resources. Agent should have experience and be comfortable on the phone with customers handling Microsoft Solutions Conversations and guiding customers to make decisions on Microsoft technologies.
Key responsibilities include but are not limited to:
- Successfully communicate with contacts via the phone daily.
- Own and deliver sales quota, including number of deals closed, revenue closed and Cloud sales
- Effectively own and drive customer opportunities until successful closing by positioning the value of the Microsoft Solutions to customers and partners, engaging both with customers and partners
- Guarantee customer and partner satisfaction with the sales process
- Complete Microsoft trainings and on-line research in order stay abreast of any change
Qualifications
Basic Qualifications:
- Minimum of 1-2 years’ experience in sales or lead generation (desired Technology Sales related)
- Language(s) Required: English - minimum level C1 required.
Preferred Qualifications:
- Bachelor's degree
- Microsoft or other software licensing knowledge highly desired
- Microsoft product knowledge - sales experience preferred; full stack, but focus on cloud technologies (M365 & Azure)
- Education sector experience nice to have
- Knowledge of Microsoft or other cloud services and products
- Demonstrated ability to meet and/or exceed determined sales and activity quotas
- Commanding a desire to learn and succeed in sales
- Excellent communication and negotiation skills required, as well as excellent presentation skills
- Achievement and success-driven personality, motivated by performance rewards for exceeding annual sales goals through strategic sales leadership and strong cross business collaboration
WORKING HOURS: Monday to Friday 16:00 – 01:00
LOCATION: SOFIA , Hybrid mode
Benefits:
We really value our employees and therefore we offer a substantial remuneration package for all roles, which includes:
Career Counselling
Additional paid time off
Flexible home office policy
Flexible benefits
Luxury health & dental insurance
Life insurance
Food vouchers
Fuel card/Public transport card
Multisport cards
Employee Assistance Program
Bonuses for special occasions
Options to buy shares
