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ServiceNow Technical Architect

multiple locations +view all Job No. r00173081 Full-time
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Job Description

The role is available for Sofia, Plovdiv, Ruse, Varna and Burgas.

Do you enjoy supporting clients in solving complex business problems and like to stay ahead of the technology curve? Do you like to develop and strengthen existing relationships with clients and build for them strong value propositions? If you have experience in providing clients with designing and building high performing corporate service management solutions, then we want you to join Accenture and help our clients leverage suite of ServiceNow solutions utilizing Accenture value proposition to design, build and operate solutions based on leading ServiceNow technology.

As an Accenture ServiceNow Technical Architect, you will be responsible to develop/grow ServiceNow Technical development team in Bulgaria and plays in cooperation with various internal stakeholders and reflecting market situation as well as support, analyze and design client solutions. You will utilize your existing Service Management / ServiceNow and market knowledge and technical expertise to support various customer needs and develop value propositions.

Accenture is ServiceNow’s largest professional services partner with over 18.000+ resources globally. Accenture ServiceNow Global Practice is responsible to build, sell and deliver solutions that are based on ServiceNow products (IT, Security, HR, Customer Service and Intelligent Applications). Our portfolio encompasses the selling of the ServiceNow products, the implementation of the solution and its long-term maintenance/management (Application Management Services).

#LI-EU

Qualifications

This is what you already have:

  • University or equivalent degree in an IT-related field.
  • Proven track of records in client/server and Web applications implementation projects.
  • Working experience in agile software development environment
  • Self-motivation and ability to work in self-organized teams.
  • Strong communication, presentation, and technical writing skills.
  • Working proficiency in English.

This is what would be advantage for you:

  • Previous ServiceNow implementation experience. ServiceNow Certified Administrator and Application Developer certificate(s) is big advantage.
  • Experience with other ITSM software (BMC, Landesk, Cherwell, Heat, Axios, HP,etc.).
  • System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
  • Experience with relational databases (e.g. MySQL, Oracle)
  • Knowledge of IT Service Management & Operations. ITIL Service Delivery processes and ITIL v3 or ITIL4 certifications is big advantage.

Benefits:


• Employee Assistance Program

• Career Counselling

• Ability for working from home for people on maternity/paternity leave

• Additional paid time off

• Flexible home office policy

• Options to buy shares

• Relocation Bonus

• Luxury health & dental insurance

• Bonuses for special occasions

• Certification

• Food vouchers

• Multisport cards

Locations

Plovdiv, Sofia

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

 

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

 

Accenture is committed to providing veteran employment opportunities to our service men and women.

 

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

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