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Change & Productivity Manager with English

Sofia Job No. 12385089 Full-time - On-Site

Job Description

Work across clients to provide support during project management, transition, and change management activities by contributing knowledge and experience. Execute and track identified issue and resolution and maintain good stakeholders relationship. Participate in project transition planning activities through ensuring that Accenture is able to begin delivering on the outsourcing services Responsibilities Collaborate with clients for a seamless transition of changes to guidelines, tooling, and processes Facilitate changes in headcount by coordinating with client and cross functional teams, flagging immediate risks for action and mitigation Provide regular status reporting of ongoing and future changes to leadership and other stakeholder Conducts team huddles meeting Manages Logistics and Resource Managemen Monitors compliance progress and timeline relating to applicable tools and application Apply analytical skills in summarizing, analyzing, and discussing reports Attendance Productivity monitoring Manage internal external client relationship within their area of responsibility Contribute ideas inputs or provide initial assessment to help Leads make decisions and provide ample support when needed to drive out success in tasks assigne Identify improvement opportunities in process and workflows and suggest solutions or recommendations

Qualifications

1 year working experience preferably in BPO corporate environment or with work related to project and change management
Strong read and write skills in English is a must
Knowledge in performing RCAs
Strong interpersonal skills, verbal and written communication skills
High level of proficiency in utilizing MS Office
Has critical thinking and good analysis of information
Has good attention to detai
Accurate and efficient with very good organizational skills and ability to manage tasks simultaneously
Provide insights on trends encountered from different experiments

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