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Business Analyst

Plovdiv Job No. 12297542 Full-time - Hybrid

Job Description

Responsibilities Support business processes and workflow. Identify any associated issues and risks. Monitor performance and results and provide relevant analysis. Is in charge of database management. Perform data and application maintenance updates. Take ownership of processes and individual tasks responsibilities. Escalate database issues and acts as a first POC for customer escalations. Communicate to both internal and external clients. Identify, escalate data and program specific issues to appropriate level of management. Proactively identify internal and external best practices that will enable improvement of the standard end to end process. Generate and analyse Tier I II client reporting. Work closely with external stakeholders to develop and improve processes.

Qualifications

Qualifications Fluency in English. Strong analytical thinking. 18 months experience in Supply chain or business analyst type of role. Proficiency in working with MS Office. Excellent Excel skills and database management. Continuous attention to detail and quality. Very good verbal, written and interpersonal communication skills. Education Certification requirement Bachelor s degree.

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