Job Description

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.

Operations is one of four services that make up Accenture – the others are Strategy and Consulting, Interactive and Technology. Within Operations, we are growing our Digital Inside Sales (DIS) team. Our transformational approach to sales brings clients the right combination of expert technical sellers and innovative technology, powered by data and insights.  

Primary Objective

The Services Solutions Specialist acts as a strategic advisor to customers with a focus on technology support solutions. By understanding the challenges customers face when adopting new technologies, the Services Solutions Specialist can provide Enterprise support solutions that ensure customers realize success throughout their digital transformation period.

Skills

Seeking individuals with a self-organized and thorough work ethic from an early-in-career candidate with a Sellers mindset. Team player, resilient, fast learner and adaptable to changes.

Who You Are?

Must be adaptable and capable in learning different CRM and technology solutions/tools as a fast learner, and proficient in the administrative rigor of documenting and communicating the needs of a customer.  Knowledge of Microsoft core family of solutions/technical products is a plus.  Experience working in B2B relationships is advantageous towards being successful in this role. Must be able to drive and respond to their daily opportunity pipeline, build relationships with, and routinely communicate with regional account management colleagues to discuss opportunities for closure and provide visibility into working motions to accelerate B2B transaction selling. Other key attributes to this role:

  • 1-2 years in effective territory/account management: planning, opportunity qualification and creation, stakeholder and executive communication needs analysis, value engineering, opportunity management, pipeline management, forecasting, and deal negotiation.
  • Experience and expertise selling to technical decision makers by aligning & reinforcing the value of the solution to the customer’s overall business pain and/or strategic opportunities and decision criteria.
  • Sell and learn to speak the Microsoft language (tools, resources, acronyms, cloud technologies and positioning the Microsoft product line), and knowledge of the competitive landscape for technology.
  • Capable and motivated to learn practices around opportunity cleansing (data validation string/text functions and VLOOKUP/reference information functions) and some level of report presentation and forecasting using Microsoft Excel and Microsoft PowerPoint.
  • Overcome blockers or ambiguity; respond to direction from multi-stakeholders.
  • Need to have a natural curiosity in IT solutions to proactively want to learn; leverage localized resources for self-learning.
  • Ideally with 1-2 years’ experience in IT/Technology sales or channels that deal with B2B/Commercial is desirable.
  • Experience with Outlook, Dynamics 365, and Teams preferred.
  • Excellent Swedish oral, written, and verbal communications skills, including strong professional communication and business acumen.

Recurring Activities

Interacts directly with customer and internal account teams to drive closing of opportunities. Consults with account management colleagues on best fitting solutions to close opportunities and performs cross- and up-sell based on e.g. bundles.  Constant collaboration and communication with Sales Team members for bigger and complex opportunities for further processing.  Manages opportunity documentation in CRM and other custom tools for all B2B opportunities. Administer opportunity pipeline and data clean-up reflecting the most informative and current status of all opportunities. Report on current deal status and revenue forecasting.



Qualifications

Who You Are?

Must be adaptable and capable in learning different CRM and technology solutions/tools as a fast learner, and proficient in the administrative rigor of documenting and communicating the needs of a customer.  Knowledge of Microsoft core family of solutions/technical products is a plus.  Experience working in B2B relationships is advantageous towards being successful in this role. Must be able to drive and respond to their daily opportunity pipeline, build relationships with, and routinely communicate with regional account management colleagues to discuss opportunities for closure and provide visibility into working motions to accelerate B2B transaction selling. Other key attributes to this role:

  • 1-2 years in effective territory/account management: planning, opportunity qualification and creation, stakeholder and executive communication needs analysis, value engineering, opportunity management, pipeline management, forecasting, and deal negotiation.
  • Experience and expertise selling to technical decision makers by aligning & reinforcing the value of the solution to the customer’s overall business pain and/or strategic opportunities and decision criteria.
  • Sell and learn to speak the Microsoft language (tools, resources, acronyms, cloud technologies and positioning the Microsoft product line), and knowledge of the competitive landscape for technology.
  • Capable and motivated to learn practices around opportunity cleansing (data validation string/text functions and VLOOKUP/reference information functions) and some level of report presentation and forecasting using Microsoft Excel and Microsoft PowerPoint.
  • Overcome blockers or ambiguity; respond to direction from multi-stakeholders.
  • Need to have a natural curiosity in IT solutions to proactively want to learn; leverage localized resources for self-learning.
  • Ideally with 1-2 years’ experience in IT/Technology sales or channels that deal with B2B/Commercial is desirable.
  • Experience with Outlook, Dynamics 365, and Teams preferred.
  • Excellent Swedish oral, written, and verbal communications skills, including strong professional communication and business acumen.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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