Job Description

Role Overview:
 
The CIO organization is responsible for maintaining Accenture’s information technology (IT) infrastructure and implementing our internal IT strategy. We provide a range of IT services across the company, including design and development of IT products and services, help desk support, network management and maintenance, workstation support, telecommunications and more. The Technology Support Analyst has responsibility for resolving the day-to-day technology services requested by CIO Projects. We are looking for a technical support person who is be able to travel in between our 2 offices in Sofia and Plovdiv. Our team deals with day to day support issues i.e. scheduling upgrades, troubleshooting for hardware and software issues i.e. Windows 10, MS Office and email. Part of the responsibilities will include ensuring procedures are being followed for new joiners and leaving employees per company’s policies.
 
Technology Stack Used &Required Knowledge:

  • Microsoft products (OS, Office365)
  • PC setup and maintenance
  • Databases and Spreadsheets
  • Web Based applications
  • Networking / Printing support on site
  • Knowledge of PC and Network Security
  • Asset Management (PCs, Mobiles)
  • Communication and Appearance
  • Relevant previous working experience of 1 year would be a plus

 



Qualifications

  • Fluent in English – verbally & written
  • Flexibility in using different technologies/platforms
  • Communication Skills
  • Motivated and enthusiastic to discover and learn new technologies
  • Travel ability (short/long term)
  • Disciplined and “Team first approach” oriented
  • Ability to shift gears quickly and cope with change

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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