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Business Analyst

Job Location: Sofia

Regional Description: Bulgaria

Job Number: 00607133


- Job description

Business Analyst

The Business Analyst works with and supports all activities carried out by the Business Analysis team. Working in a project team concept, the Business Analyst supports the technical delivery team in accomplishing the company and/or project goals. The Business Analyst role is highly client facing and focused on helping deliver business and technology projects for Accenture’s clients. The role covers the full project lifecycle from the analysis of requirements through user acceptance and deployment.


  • Participate in projects/programs focused on delivering agreed business outcomes for our clients and/or Accenture
  • Incorporate Industry, Function, and/or Business expertise into recommended solutions
  • Ensure technology business changes represent business requirements
  • Develop and implement the best business solutions for the client
  • Analyse as-is and to-be processes to define system/technology requirements and bridge the gap between technology and the business
  • Deliver quality functional/application designs and ensure technology business changes represent business requirements
  • Review test plan and test scripts to ensure quality and testing coverage of the implemented solution
  • Prepare training material and run training sessions for business users when necessary
  • Keep up to date with best practices and innovative initiatives in the ecommerce/multichannel environment


Experience we look for:
  • Experience within an eCommerce discipline is a plus (Online Marketing, UX Design, eCommerce QA)
  • Experience in running workshops or meetings and presenting complex ideas/concepts and solutions to technology and business stakeholders is essential
  • Demonstrable track record in software development and end to end experience of the project lifecycle
  • Experience of testing the developed solution to ensure it meets requirements and client expectations
  • Experience in writing specifications for solutions and producing the following deliverables:
    • Business requirements specifications
    • Detailed functional design documents
    • Workflow / business process flow diagrams
    • Use Case modelling
  • Experience with HTML and XML
  • Experience of multi domain/multisite ecommerce/multichannel projects
  • Experience in the retail sector
  • Experience of usability and accessibility would be an advantage
  • Experience with Product Information Management systems or other related Master Data Management solution
  • Experience with CSS, JavaScript and modern web technologies
Skills & Attributers we look for:
  • Requirements management skills, to help implement and/or improve requirements processes and practices and to define, for a given initiative, the tasks to be performed, the techniques to be used, and the deliverables to be produced
  • Ability to engage with the business stakeholders, understand their drivers and recommend approaches for delivering a value
  • Communicate information effectively and consistently to distinct types of audiences, including management and technical development staff
  • Teamwork skills, sharing responsibilities, confer with others, help others do their jobs, and seek help when needed
  • Relationship-building skills, to develop a large, well-diversified network of valuable connections across the organization
  • Comfortable in challenging customer requirements to truly understand the underlying needs of the business and arrive at the best possible solution for the client
  • Organizational and time management skills, to cope with the vast array of information gathered during elicitation and analysis, manage time effectively
  • Ability to communicate conceptual ideas
Our Sofia office is located on 63 Kazbek str.
We really value our employees and therefore we offer a substantial remuneration package for all roles, which includes: 

  • Highly competitive salary and discretionary annual bonus
  • Opportunities for career progression
  • Open communication with the management team 
  • Comprehensive and flexible benefits package. You choose your own social benefits
  • Additional paid annual holiday
  • Option to join the company share scheme 
  • Ongoing training in new/existing technologies 
  • A brand new and modern office  
  • Regular team socials 
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 425,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.

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