Digital industrial workforce

Applying technology to improve the safety, productivity, experience and resilience of the industrial workforce.

Are you empowering your people with data and AI?

94 percent of executives view a “Digital Industrial Workforce” as an essential element of their business strategy. Yet only 22 percent have taken action despite seeing the value.

We believe: It's high time to change these numbers.

Digital technology can help employees cope with today's highly complex equipment, processes, and products. It can keep them safe and healthy while at work. And it can help them do more with less - and be more productive than you ever thought they could be.

The pressure got intensified by a global event

COVID-19 has disrupted standard procedures and added operational risks.

Unplanned downtime

Essential staff can be sick or self-quarantined, leaving the site at risk and missing essential competencies.

Productivity loss from collaboration restrictions

Reduced site staff limits the ability for non-essential staff to support and problem solve for efficient plant operation.

Asset reliability

Reduced staffing and turnaround delays put pressure on the workforce. This further exposes the site to the risk of safety and security incidents.


Reduced site staffing, may add to worker fatigue due to increased stress levels with new and additional worker routine responsibilities.

Ways of working changes

Leaders and workers will need to adjust work practices and schedules to follow hygiene, remote working and/or physical distancing requirements.

Travel restrictions

Critical skilled resources may not be available due to imposed travel restrictions in different countries.

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Seize the benefits of a truly digital workforce!

The Digital Industrial Workforce is an approach to drive a safer, more productive, and more effective industrial workforce. Through the use of next-generation solutions—such as augmented reality and virtual reality (AR/VR), mobility, Internet of Things (IoT), and advanced analytics—industrial companies can automate and streamline plant- and asset-related work.

In addition, Digital Industrial Workforce uses smart IoT-enabled devices to achieve increased levels of personal safety and operational performance by eliminating waste and non-productive tasks.

Increase workers safety and labor productivity, companies’ compliance measures, as well as accountability and visibility. Protect workers and equipment from accidents and security incidents, business from contractor costs, operational risks and liability, machines from failures, and projects from cost- and time overruns. Enhance workers training experience and productive time. And Improve workers innovation culture, and the company’s efficiency.

We offer a range of intelligent solutions

We support the Digital Industrial Workforce from the HQ to the factory floor. We provide a suite of integrated workforce solutions across multiple ecosystem vendors to drive a safer, more productive, and more effective industrial workforce.

Workforce strategy

Helping clients develop a new workforce vision, strategy, road map, and operating model while ensuring that they refocus their capital and efforts towards the right digital initiatives.

Workforce execution

Helping clients arm their workers with the right digital tools and technologies to make the best use of their time and knowledge, in learning and on the field.

Workforce management

Helping clients achieve visibility, accountability and workforce optimization by use of real-time data to dynamically plan and execute work in an agile fashion.

Workforce planning & monitoring

Helping clients achieve full, real-time visibility of their site and workforce.

Workforce safety, security & compliance

Helping clients prevent and manage safety incidents and security breaches, and ensure that the right compliance controls are implemented to reduce the chance of such events.

Industrial site connectivity & IoT

Help clients build a connectivity strategy, road map and infrastructure that allows a seamless integration between the plant, equipment and workers.

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What the workforce thinks

In our global study, “Reworking the Revolution,” we surveyed 14,000 workers spanning four generations and representing all skill levels across 12 industries. We found that:


of highly skilled workers speak positively about the impact intelligent technologies will have on their work.


of lower-skilled workers also speak positively about the impact intelligent technologies will have on their work.

Case studies

BP implemented two innovative products to keep its people safe while working faster and more reliably.

Accenture helped Airbus use wearable technology to optimize aircraft assembly and strengthen its competitive advantage.

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Awards & recognition

Expertise you can build upon: Independent research organizations continuously recognize Accenture as a best-in-class provider of operations consulting, solutions, and services.


IDC MarketScape names Accenture a smart manufacturing services leader

A Worldwide leader in this 2021 report. Find out more.


Verdantix 2020 green quadrant for operational excellence digital services

A leader in ’Operational Excellence Digital Services’ market worldwide.


HfS top ten report for industry 4.0 services 2019

Accenture ranked No.1 overall for Industry 4.0 Services in 2019.

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Our capabilities are strengthened and expanded through key acquisitions that bring new strategy services and expertise to our clients at speed. Access to leading industry players and specialists gives your business a competitive edge.


April 8, 2021: Expanding Accenture’s industrial robotics and automation solutions. Read more.

Myrtle Consulting Group

October 9, 2020: To expand Industry X's manufacturing and supply chain capabilities. Read more.

SALT Solutions

Expanding Industry X’s digital manufacturing, operations and supply chain business in Germany. Read more.

Callisto Integration

May 5, 2020: Strengthens Industry X’s ability to make manufacturing more efficient and flexible. Read more.

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What we think

Explore how to better connect your business functions.

Accenture finds industrial & manufacturing companies that apply digital innovation to existing & developing operations scale digital & drive growth.

Our latest research reveals how Artificial Intelligence (AI) is the power behind digital reinvention.

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Our leaders

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