A skilled workforce requires brains and bots

Digital technology is reinventing how we work, but not in the way you might think. Rather than replacing humans, it’s making us more important than ever—a win-win for the modern workforce.

Businesses need to evolve their approach in this new era of affinity between human and machine. Learn how to build data-driven strategies to maximize the full ecosystem of resources available to you, from robotics and AI to employees and adaptive talent.

Through on-demand digital learning experiences and other custom programs, we’ll help you continuously assess, reskill and upskill your workforce to lead now and in the future.

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Collecting workforce data can unlock the potential of people to drive innovation and growth—but only if done responsibly and creatively.

Rewire resources to solve the skills shortage

Business leaders should consider the following to create a future workforce in which humans and intelligent machines work together to improve productivity, innovation and growth.

Reimagine work

Allocate work to people and machines, balancing augmentation and automation. Build project-based teams and map skills to new roles you create.

Pivot the workforce

Organize for agility to unlock new forms of value. Create flexible processes and manage the workforce to support both core and new business.

Scale up new skilling

Prioritize skills, balancing between technical, judgement and social abilities. Cater to willingness to learn and accelerate training with VR, AR and AI.

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Good for profits and people

If skill-building doesn’t match the rate of AI progress, 14 G20 countries could lose up to $11.5 trillion in GDP growth in the next 10 years. Our Reworking the Revolution research below shows how AI and upskilling go hand in hand for maximum benefit.


Potential boost in revenue generated by greater investment in AI between 2018 and 2022. Companies could also lift employment 10 percent, equating to an average of $7.5B and 5,000 jobs for an S&P 500 company.


Executives who say they intend to use AI to enhance worker capabilities. This mirrors the rapid pace of investment in cognitive and AI systems, which could rise to $57.6 billion by 2021.


Workers who say it’s important to build skills to work with intelligent machines. Despite worker interest, only 3 percent of companies plan to boost skills investments significantly in the next three years.

What we think

Case studies

Avis faced disruption with an end-to-end workplace solution to increase HR agility.

We helped Airbus optimize assembly, reduce error rates to zero and lift productivity 500 percent.

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Discover new thinking around the workforce of the future from the minds at Accenture Research.

Can people adapt their skills to thrive with AI?

Adaptability is one of the most valued employee traits in the age of AI. Find out what it takes for people to adapt to intelligent technology.

Future workforce: Two insights, one disconnect

Worried about robots taking your job? Research shows you shouldn’t be. But insufficient workforce upskilling could undermine the potential of AI.

Our leaders

My passion is helping organizations build their workforces to deliver personalized and engaging employee experiences that improve performance and growth.

Eva Sage-Gavin

Senior Managing Director, Talent & Organization

Reinvent the future workforce

The AI revolution has elevated the importance of workforce management within the overall enterprise strategy. As part of our team, you will influence organizations at the highest levels as you build new paradigms that change the way the world works.


Meet Melissa | Workday Consultant

Accenture’s Melissa helps streamline complex HR systems as effortlessly as she navigates rivers and streams. See more.

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