CAPABILITY
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Platform experience
HOW DO PLATFORMS DELIVER AN UNCOMPROMISED EXPERIENCE?
Platform companies are growing and evolving at a dizzying pace. The very notion of a digital platform is changing rapidly. Companies still need to address the content and features exposed through their traditional UX. However, they also need to consider how that experience is migrating onto new digital end points (e.g. voice and AR/VR), spreading into the physical environment and arriving through newly empowered human representatives. In short, they need a comprehensive approach to their platform experience.
PROTECT PLATFORMS FROM MANIPULATED MEDIA
Manipulated or altered content can damage platform experiences—not to mention reputations, brands and businesses. What can platform companies do to stop manipulated media?
HOW WE CAN HELP
Accenture Platform Experience services address the three key elements of maintaining an engaging user journey: The Content Experience, The Edge Experience and the end-to-end Customer Experience.
Content Experience Services
Content Moderation
Content Curation
Content Advisory
Design and Prototyping
Edge Experience Services
Services for optimizing digital, physical and human experiences, including:
Edge Design and Prototyping
Strategic Advisory
Scaled Up (Launch and Grow)
Management Services
Customer Experience Services
Strategic alignment and design
Operational feedback
Metrics and Analytics
Governance and Oversight
IN THE SPOTLIGHT
ON THE PLATFORM | PODCAST SERIES
Blurred lines: Digital meets physical
Digital platforms are reaching out into the physical world with new services.
ON THE PLATFORM | PODCAST SERIES
Responsible AI and the content challenge
Consumers are hungry for content. The challenge? Making AI act responsibly.
PLATFORM EXPERIENCE
The lifetime value of content
Content is foundational to platform companies’ business value and success.
PLATFORM EXPERIENCE
Beyond digital: Living on the edge
Key factors that will determine success in a digital + physical + human future.
PLATFORM EXPERIENCE
PLATFORM EXPERIENCE
VOICE ASSISTANCE
CONNECT WITH US
Kevin Collins
Managing Director, Innovation Lead, Software & Platforms
Martin Stoddart
Principal Director, Platform Experience, Software & Platforms
WORK FOR US
As an innovation advisor, you'll work on the cutting edge of the technology ecosystem while helping to transform companies across industries through digital innovation. Join us and see what your expertise and unique point of view can bring to the table.
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