After the Commonwealth of Massachusetts Department of Children and Families distributed 2,400 iPads to social workers, it soon became clear that more could be done to make the most of the devices. So the Department analyzed the rollout and created a blueprint for a mobile-enabled future. The blueprint is coming to life through prioritized activities and initiatives. All of this supports the Department’s commitment to provide families with timely and efficient access to information and services while equipping its workforce with effective tools.
Managing Director, Accenture Human Services
Sean Toole is the child welfare portfolio lead for Accenture. He is also responsible for Accenture's child welfare work in Georgia, Kansas and Texas. Sean has been working in human services since 1990 with a focus on enterprise wide transformational change projects and innovations, including early work on mobility, analytics and data warehousing, and the use of private cloud solutions.
How the Accenture Family Case Management System (AFCMS) reduces stress for human services caseworkers and drives better outcomes for children and their families