Vodafone created a centralized shared services organization underpinned by common processes in finance, human resources and the supply chain across all operating units.
This ambitious project was enabled by an SAP enterprise resource planning system.
The SAP system is complemented by the Sybase Unwired Platform, helping make Vodafone’s internal processes available to employees on mobile devices.
The process began with the creation of a centralized procurement company based in Luxembourg. Hungary is the home for the shared services center.
As Vodafone’s primary systems integrator, we played a crucial role in bridging skills gaps and assisted with change management in local markets.