Now in its ninth year, the Accenture in-depth analysis of the post and parcel industry explores the market’s latest trends and opportunities.
Strategies are being upended. Extensive experimentation and significant venture capital is reinventing last mile delivery. “Wait and see” is no longer an option. Our high performers are employing winning strategies that secure the core mail business, exploit the parcels opportunity and diversify to differentiate.
Digital is a game changer. Digital investments must go beyond addressing cost and productivity to generate revenue. New this year, the 2015 findings use the Accenture post and parcel digital performance index to evaluate digital readiness against a proven set of criteria. Access the full report for unparalleled insights into managing trends and read about the strategic priorities going forward.