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Internship in eCommerce / CRM / Marketing Advisory
Brussels
Job No. r00218673
Full-time
Job Description
Are you a passionate, solution-oriented student? Does the sound of working in a hub of innovation appeal to you? Are you keen to be at the forefront of digital & customer transformations? Do you see yourself working in a large international company? If you answered “yes” (who can blame you?) four times, then you should keep on reading.
Your job
Our Song Service Team is looking for an intern. As part of a multi-disciplinary Accenture project team,
- Your work allows our clients to be more efficient and to differentiate their services towards customers. Together we will help our clients to gain deeper insights in the customer and their needs, behaviors, and frustrations, in order to define a customer strategy and differentiated value propositions.
- You will be able to showcase your abilities while being our sidekick for one or multiple of our current projects. These projects can be directly or indirectly client-facing. In all projects, you will be part of a team of trusted advisors who help our clients with any difficulties or problems they might encounter.
- You will develop your skills in the following areas: project management, change management, business analysis, teamwork, technology, innovation, business agility, … and much more.
- You will have the opportunity to show your creativity, come up with new ideas and opportunities and share your passion for laying the foundations of the future of our clients.
Your team
Accenture Song is an incredible place to work where you can keep learning. By joining us, you’ll become part of a global company with a world-class brand and reputation. Besides the work we do for our clients, we’re really proud of our vibrant, diverse workplace culture: we believe in openness and honesty, fairness and equality, common sense and realism. We want to get to know the real you and help you explore and grow - whatever it is you're great at. So you will always have lots of learning opportunities (formal and informal) to improve your role-specific skills and expertise.
Qualifications
Your background
- You have a passion to be involved in delivering large-scale, complex programs that marry processes with technology to help our clients achieve high performance in their Service department.
- You have interest in technology solutions such as CRM platforms, Marketplaces, eCommerce, customer analytics solutions, Engagement centers, conversational AI & chat, customer portals etc.
- You have skills in design and implementation of functional solutions to optimize a company's business processes, management and relationships.
- You have a passion to learn about Service processes for large Belgian actors in following industries: Financial Services, or Insurance, or Utilities, or Products.
- You thrive in a diverse working environment comprising employees from all walks of life, cultures, and creeds.
- You’re perfectly fluent in English with French and/or Dutch.
- You’re holding master’s degree in any educational background.
- You’re available for an internship of at least +/- 3 months.
Our offer
Accenture Song is an incredible place to work - and keep learning. By joining us, you’ll become part of a global company with a world-class brand and reputation. Besides the work we do for our clients, we’re really proud of our vibrant, diverse workplace culture: we believe in openness and honesty, fairness and equality, common sense and realism. We want to get to know the real you and help you explore and grow - whatever it is you're great at. So you will always have lots of learning opportunities (formal and informal) to improve your role-specific skills and expertise.
Besides our high-profile, challenging projects and our nurturing work environment, we offer excellent benefits, including:
- Collaboration with and training from industry experts
- Opportunities to network with colleagues and co-interns
- Supervision and coaching for completing successfully your internship
Are you ready to jump in NEW directions?
Apply now and change the world around you!
