Skip to main content Skip to footer

Job Description

Your Job

As a UX Strategist/Service Designer, you are the interface between end-users and development teams. You provide recommendations/proofs of concepts to ease user interaction between persons and the system. Your main responsibilities are to: 

  • Conceptualise human-centred User Experiences: Uncover user needs through research, develop deep insights, generate concepts and craft how people will interact with the products and services we design 
  • Collect and assimilate customer data to guide design 
  • Setup and conduct user research and perform usability testing 
  • Analyse quantitative and qualitative user studies 
  • Synthesise data from multiple sources to find strategic opportunities and recommend innovative solutions 
  • Illustrate design ideas using storyboards, wireframes, process flows, and sitemaps 
  • Create the information architecture for user experiences 
  • Apply design thinking methodologies where needed 
  • Align business objectives with user’s interests: Bring the users’ interests to the table and align with organisation objectives to facilitate strategic, human-centred decision-making. 
  • Able to set up co-creation workshops that unite forces and give stakeholders a clear sense of direction. Help them throughout the design validation process 
  • Engage with clients and stakeholders, clearly articulating end-user needs and incorporating them into design solutions 
  • Be the key point of contact representing the design team for a particular task or project. You handle the communication and coordination with other teams, clients & stakeholders 
  • Develop collaborative leadership that aims to keep the project and team goals aligned with management 
  • Manage UX deliverables: Be the gatekeeper for the UX from the start of the project until development and beyond. 
  • Translate insights created from studies and client input into deliverables (wireframes, user flows, sketches, prototypes, interaction specifications) 
  • Manage UX project deliverables and outcomes together with an interdisciplinary team of experts 

Qualifications

Required experience  

  • Overall experience in the information technology field of more than ten years with extensive knowledge of the industry 
  • You have a minimum of five years of experience in UX/UI best practices, the user-centred design process and techniques 
  • You are familiar with wireframe tools such as Figma, Balsamiq or Adobe XD 
  • You feel comfortable applying service design methodologies to co-create solutions together with stakeholders of all levels 
  • You can leverage and tailor a variety of human-centred research and testing methodologies against project needs and requirements 
  • You translate research insights to design strategy 
  • You have excellent interpersonal and analytical skills, including multi-tasking on multiple projects simultaneously 
  • You are the voice of reason and compromise, which finds a way to make things work for the client, end-users, and the organisation’s goals 
  • Having the ability to craft experiences with tools such as Figma, Sketch, Invision, ... etc.  
  • You work seamlessly with teams across a variety of software development processes, e.g., Agile 
  • You are fluent English (Level C2 as per the Common European Framework of Reference (CEFR)) 
  • We love T-shaped people. If you are deeply passionate about UX and also eager to broaden your knowledge in other domains, you are at the right place! 

 

Educational Qualification:  

  • Master’s degree or equivalent in IT, Computer Science, Engineering, or related field 

 

Recommended certifications  

  • UX Design certificate in User Experience  
  • Certificate in user-centred design or design thinking would be an added advantage 

 

Life at Accenture

Training and Development

Take time away to learn and learn all the time in our regional learning hubs, connected classrooms, online courses and learning boards.

Work Environment

Be your best every day in a work environment that helps drive innovation in everything you do.

Learn more about Accenture

Our Expertise

See how we embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

Meet Our People

From entry-level to leadership, across all business and industry segments, get to know our people harnessing technology to make a difference, every day.

Stay connected

Join Our Team

Search open positions that match your skills and interest. We look for passionate, curious, creative and solution-driven team players.

Keep Up to Date

Stay ahead with careers tips, insider perspectives, and industry-leading insights you can put to use today–all from the people who work here.

Job Alert Emails

Personalize your subscription to receive job alerts, latest news and insider tips tailored to your preferences. See what exciting and rewarding opportunities await.