Accenture's new acquisition Formicary helped one of Canada’s largest banks improve the monitoring of its Calypso platform.
BMO Capital Markets (BMO), the investment and corporate banking arm of Bank of Montreal Financial Group, uses Calypso for its cross-asset front to back office system which supports almost 500 traders and back office users around the world.
During a recent system upgrade, business users noticed a compromise in the performance of the system, in particular report processing took noticeably longer than usual. The database was found to be the root cause of the issue. However, pinpointing the problem involved many teams and took considerable effort.
In light of this, BMO recognized that better visibility of Calypso engines and server performance would put its support team in a stronger position to identify and respond to glitches before they impact business users.
BMO embarked on a project to enhance its existing generic platform monitoring tool to provide the improved insight into Calypso that was needed. Before long, the bank realized that the project was more complex and costly to implement than originally anticipated.