Accenture and Oracle deliver integrated technology, resources, and processes to support your company’s transformation to an information-driven, conservation-conscious, customer-centric smart utility.
The promise of the smart utility is in its ability to enable a future energy economy characterized by smarter energy choices—by the utility as well as its customers.
A smart utility is ultimately characterized by distributed intelligence, adaptive self-healing, and multi-way communications across the entire energy delivery chain.
With the advent of smart meters and smart grids, utilities also need to address the evolving expectations of the smart customer. Utilities must encourage conservation by providing accurate usage data delivered via convenient channels, and provide more information on outages, accelerate service order response, enable environmental choice, and improve customer-side operations and billing accuracy.Read the report. [PDF, 433 KB]