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Credit Services

Helping lenders and servicers restructure and gain efficiencies in a changing market


Accenture Credit Services is a recognized market leader providing business process outsourcing services to consumer and commercial lending institutions around the world. Our deep credit domain expertise and large-scale processing capabilities help lift significant pressures on the credit industry from internal operational challenges as well as a number of disruptive external market and regulatory forces.

Accenture has proven, unmatched, end-to-end capabilities to help clients transform their operations and position for high performance.

We can deliver:

  • A full range of credit services. Accenture provides a full suite of market-leading capabilities across technology, consulting and processing. We help clients tackle the challenges in today's credit industry.

  • An industrialized credit process. Accenture uses a flexible right-shore model based on lean manufacturing processes that delivers cost efficiency, high quality and a superb customer experience.

  • Deep credit domain expertise. We work with more than 100 major credit institutions helping to re-engineer processes, optimize workforce strategies, implement better technology and streamline operations.

  • Licensure compliance. With industry-leading license coverage in 49 states plus DC, and a growing number of approved licenses for our state of the art operations center in Chennai, India, Accenture Credit Services is a demonstrably SAFE Act-compliant onshore and offshore service provider.

Specific services

Accenture credit services video

Accenture Credit Services has delivered high performance since launching in August 2011 and defined a new mortgage industry standard for efficiency and service. Providing digital technology, mobile solutions, e-closing and e-signatures, real-time business intelligence and predictive analytics, Accenture Credit Services is transforming the mortgage experience of the future.

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