5 ways travel companies can win disruption with digital platforms
Creating dynamic, on-demand, richer traveler experiences and new revenue streams—with efficiency, at low-cost and speed to scale.
Center on the traveler journey. Understand customer intent & uniquely tailor experience to each traveler and context, seamlessly across channels.
Present a compelling proposition. Innovate continuously to create superior value for travelers, partners & suppliers in the ecosystem.
Engage travelers with dynamic pricing. Sophisticated pricing strategies can help differentiate with platforms by offering greater flexibility and reward.
Collaborate to fulfill traveler needs. Digital partners can help complete the platform offering, with agility and scalable capability.
Embed trust. Cyber security is key—travelers need to be sure the right safeguards are in place.
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