The power of technology is enabling the mining of customer data to be new sources of value in the digital world. The lines between partners and competitors have become blurred and it is vital for business models to have digital at their core. Utilities utilizing digital technologies can transcend boundaries to scale quickly across markets.
Whereas utilities have been relatively slow adopters of emerging technologies, the industry is now ready to make its move. The 2016 Accenture Technology Vision for Utilities demonstrates that nearly 90 percent of utilities anticipate that technological advances will rapidly and significantly change the industry over the next three years. Digital means thinking differently and utilities are ready to transform themselves.
Utilities executives who see data evolving from being a valuable resource to being the basis of entirely new business models.
Utilities executives who believe they are exposed to more risks than they can effectively handle.
Utilities executives who believe new technology platforms will underpin their core business models in the future.
Read our blog post to get additional insights into what utilities are doing—and what they should do—to thrive in the years ahead.