CIOs face great upheaval regarding the hardware they deploy to employees. A generation ago, they had to determine whether applications were best run on mainframes, minicomputers or PCs connected through local-area networks. Each of those required significant financial investment, but the decision was not complicated by employees clamoring for the technologies they wanted.
What is different about today is that, for the first time, employees are making demands about the technology they use. Smartphones and tablets have evolved from consumer toys to corporate tools. And in many cases, even without corporate IT permission, employees are going ahead and buying those tools themselves.
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