Skip to main content Skip to Footer

LATEST THINKING


The next wave of disruptors: Five game changing technologies for retailers

Technology disruptions often start small, but they can eventually gain enough power to crush the incumbents that lie in their path.

Overview

What was once considered cutting edge, such as the ability to buy an item online and return it in-store, is now considered table stakes for any retailer hoping to remain relevant.

Over the past decade, we've seen a steady state of disruptive technologies, driven by advances in mobile computing, social media, and cloud-based services.

DOWNLOAD THE NEXT WAVE OF DISRUPTORS: FIVE GAME CHANGING TECHNOLOGIES FOR RETAILERS [PDF, 429 KB]

"Spot the next disruptionbefore it's too late."

Opportunities

With such a rapidly evolving digital landscape, it's not enough for retailers to be looking at how technology innovation is disrupting their businesses today. They also need to be gazing into the future to understand—and begin planning for—the next wave of game-changing technology.

New Value Chain

Retailers need to tap into these rapidly shifting consumer expectations by embracing the next wave of disruptions—or risk being flattened by it. A good place to start: Identify the emerging technologies that are most likely to disturb retail value chains.

Recommendations

Technology disruptions can fundamentally change value chains, destroying existing ones and creating others. Often, disruptions are caused not by a single technology, but several new and existing technologies that come together in innovative ways.

It’s impossible to predict accurately the impact of technology disruptions before they occur, but retailers can become less reactive by investing in three key areas strategy, culture and partnerships.

Learn more about Accenture Retail

Learn more about Accenture Strategy