In this Blueprint, Accenture is the leader in both innovation (vertical axis) and execution (horizontal axis). According to HfS, Accenture has a “strong vision for As-a-Service delivery in the mortgage industry and is driving collaborative engagements with clients to bring the vision to life.
HfS stated that the Leaders in this market are making significant investments in future capabilities in automation, technology and borrower experience management to continue to increase the value over time. These Leaders also have “collaborative relationships with clients, and an articulate vision and a “new way of thinking”.
HfS highlighted that Accenture is maintaining its “best in class” reputation among mortgage clients. Clients stated that Accenture was instrumental in redesigning their credit and operational processes, using automation as a key lever. Multiple clients also commended Accenture’s ability to customize deliverables and the ease of doing business together.